Customer Service Officer

7 days ago


Singapore TDCX Full time

Up to 3K per month + 1.5 month yearly performance bonus_ Customer Service Officer_12 months contract (Renewable)Job Description Deliver professional customer service to hotline calls. Be the first point of touch with customers. Handle and resolve customers enquiries and feedback. Ensure that complaints are monitored and resolved. Able to handle emergency situations/complaints appropriately should the situation arise. Job Requirements Min O Level holder Min 1 year of customer service in call center environment Good communication skills and customer service orientated attitude Work Schedule/Location Rotating Shift: 6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm (Planned by the hiring manager)Work onsite in Suntec office #J-18808-Ljbffr



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