TD Bank | Operations Analyst, Data Services

3 weeks ago

Singapore TD Bank Full time

Operations Analyst, Data Services
Operations Analyst, Data Services
Work Location:
Singapore, Singapore
Hours:
40
Line of Business:
Valeurs Mobilières TD
Pay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
Department Overview:
Global Operations and Business Services is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving.
Role Details:
The Data Services team supports all business divisions located in Singapore by performing the setting up and handling of client data, credit lines, settlement instructions (SSI's), inventories and security data, and also the uploading and managing of market data. The primary accountability of the role is to perform daily BAU within the Client Reference Data, Credit Reference Data, and SSI space, while also supporting and enhancing processes to improve efficiency.
Job Accountabilities:
Liaise closely with internal stakeholders (eg. Sales and Trading desks, Settlements) to ensure client accounts and SSIs are set up and maintained accurately across source systems.
Liaise with external clients to conduct SSI callbacks in a timely manner.
Process, manage and maintain Credit Data in various systems for new and existing clients, including Credit Limit Maintenance.
Contribute to business objectives for operational excellence - Provide accurate and thorough analysis of key process drivers, root/systemic causes of cross functional operational issues, interpret findings and make recommendations.
Lead work streams by acting as a project lead/subject matter expert for small-scale initiatives in the Data Enablement space in accordance with Project Management methodologies.
Build RPA solutions to simplify Data Enablement functions in accordance with TDS Governance guidelines.
Ensure internal control processes are adequate and documented appropriately.
Actively participate in developing, testing and implementing new or enhanced processes and other process improvement initiatives.
Conduct Business Acceptance Tests for system upgrades and patch releases.
Handle first level escalated issues and provide work guidance as a resource to others.
Contribute to the production of consolidated or aggregated reporting as appropriate.
Candidate Requirements:
At least 3 years of SSI and/or Client Reference Data experience in a middle or back-office function with reporting responsibilities and exposure to various traded securities and derivative products.
Experience with RPA solutions (UI Path, Alteryx, VBA, Python).
Experience with Project Management/project work would be an asset.
Exposure to operational metrics and emerging regulations would be an asset.
Self-motivated, well organized and positive attitude.
Ability to prioritize multiple tasks and deliver results in a fast-paced environment.
Ability to work individually as well as part of a team.
Excellent analytical skills.
Excellent interpersonal skills both verbally and written.
Ability to adhere to strict deadlines and handle high volumes of work in a demanding environment.
Strong knowledge of Microsoft Excel.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.
Our Total Rewards Package:
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals.
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Training & Onboarding:
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process:
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation:
If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.
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