Singtel Group | Infra Engr, Infra Hybrid IT
2 days ago
Select how often (in days) to receive an alert:
To provide Maintenance and Operation Support for Data Center Common Infrastructure
RESPONSIBILITIES:
Assess & implement SR/CR within the stipulated SLA
Provide supporting documentation, reports, and other information to management
Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
Ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
Assist in problem/incident resolution and determination
Work with equipment vendors, service providers, system integrators and any necessary parties to analyze, troubleshoot and resolve all system-related problems to restore the system to operational ready state
Promptly notify the Customer of any new vulnerability released by equipment/software vendors or any security advisory that affects the Customer system
Obtain updates and patches for all vulnerabilities from the equipment/software vendors and ensure that these updates/patches are tested and implemented on the affected system upon the Customer’s approval and within the time stipulated by the Customer
24x7 Standby Support required
Expected to work during off-peak hours on scheduled system activities
REQUIREMENTS:
Bachelor's degree in a relevant field.
3 to 5 years of experience in administering Windows-based systems and infrastructure.
Proficiency in Windows Server operating systems (2019).
Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
Familiarity with monitoring tools and systems management solutions.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal abilities.
What you might also need to have:
Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
Exchange 2019 and Skype 2019 administration
Netbackup 10.x and Data Domain for backup and recovery solutions
Nutanix HCI for virtualization and storage solutions
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