Sr Customer Service Specialist

2 days ago

Singapore Brenntag Full time

Join to apply for the Sr Customer Service Specialist role at Brenntag . Position Summary The Customer Care Specialist is responsible for order management until fulfillment and responding to customer inquiries via email, phone, or face-to-face in a swift manner. They will serve as the contact point for internal and external customers, coordinate and collaborate on all customer orders promptly and efficiently. Ensure all deliveries are properly communicated to all parties, coordinate with Logistics/3rd parties for seamless deliveries, and handle customer inquiries, complaints, and feedback promptly to achieve high customer satisfaction. Responsibilities and Duties: Process orders and ensure timely and accurate fulfillment and delivery. Acknowledge customer emails regarding queries, feedback, or orders within one working day. Follow up with customers to ensure satisfaction and identify future requirements. Investigate and resolve customer complaints/feedback, escalating to senior staff as needed, while working with Regulatory & QSHE teams independently. Ensure the availability of certificates of analysis/compliance and apply inspection statuses. Prepare and disseminate customer reports timely and accurately. Maintain sales data and customer contact database. Keep organized filing and retrieval systems for easy access to documents. Adhere to management systems and standard operating procedures consistently. Participate in continuous process improvement projects as needed. Ensure compliance with safety rules and measures as per WSH Risk Assessment. Participate in safety and environmental protection practices, including the use of PPE and pollution prevention. Perform other duties as assigned. Knowledge and Skills Requirements: Minimum GCE ‘O’ level or Diploma. At least 2 years of relevant industry experience for senior roles. Effective communication skills, attentive listening, and teamwork. Well-mannered, empathetic, approachable, disciplined. Calm and patient, especially in complex situations. Ability to react well under pressure in a changing environment. Proficiency in Microsoft Office. Adherence to company policies, confidentiality, and professional conduct. Additional Details: Seniority Level: Mid-Senior level Employment Type: Full-time Industry: Chemical Manufacturing #J-18808-Ljbffr

  • Sr Customer Training Specialist

    1 week ago

    Singapore Aspen Technology Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Sr. AI/ML Specialist Solutions Architect

    2 days ago

    Singapore myGwork - LGBTQ+ Business Community Full time

    Sr. AI/ML Specialist Solutions Architect Join to apply for the Sr. AI/ML Specialist Solutions Architect role at myGwork - LGBTQ+ Business Community Sr. AI/ML Specialist Solutions Architect 1 day ago Be among the first 25 applicants Join to apply for the Sr. AI/ML Specialist Solutions Architect role at myGwork - LGBTQ+ Business Community This job is with...

  • Sr. AI/ML Specialist Solutions Architect

    2 days ago

    Singapore myGwork - LGBTQ+ Business Community Full time

    Sr. AI/ML Specialist Solutions Architect Join to apply for the Sr. AI/ML Specialist Solutions Architect role at myGwork - LGBTQ+ Business Community Sr. AI/ML Specialist Solutions Architect 1 day ago Be among the first 25 applicants Join to apply for the Sr. AI/ML Specialist Solutions Architect role at myGwork - LGBTQ+ Business Community This job is with...

  • Customer Service Officer

    2 weeks ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Sr. Customer Success Manager

    2 days ago

    Singapore Visier Solutions Inc Full time

    Visier gives organizations a Workforce AI Edge : a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate the productivity of their employees, and win by adapting to change faster. We're a global leader in AI-powered people analytics, workforce planning, and compensation management solutions. All Visier...

  • Sr. Customer Success Manager

    4 days ago

    Singapore Visier Solutions Inc Full time

    Visier gives organizations a Workforce AI Edge : a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate the productivity of their employees, and win by adapting to change faster. We're a global leader in AI-powered people analytics, workforce planning, and compensation management solutions. All...

  • Sr Engineering Specialist

    4 weeks ago

    Singapore Seagate Technology Full time

    Sr Engineering Specialist (Assembly Equipment) Join to apply for the Sr Engineering Specialist (Assembly Equipment) role at Seagate Technology About Our Group We are a dynamic team supporting the world's largest state-of-the-art magnetic media manufacturing environment. Our focus is on installing and maintaining high-precision sputtering equipment that...

  • Sr. Customer Success Manager

    1 week ago

    Singapore Visier Full time $80,000 - $120,000 per year

    Visier gives organizations a Workforce AI Edge: a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate the productivity of their employees, and win by adapting to change faster. We're a global leader in AI-powered people analytics, workforce planning, and compensation management solutions. All Visier...

  • Sr Integrated Marketing Specialist

    4 weeks ago

    Singapore Textron Full time

    Sr Integrated Marketing Specialist Description We're more than aviation experts, we're pioneers. We challenge what's possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you. Sr Integrated Marketing Specialist Bell Flight has an opening for an...

  • Sr Integrated Marketing Specialist

    1 day ago

    Singapore Textron Full time $80,000 - $120,000 per year

    Sr Integrated Marketing Specialist(Job Number: We're more than aviation experts, we're pioneers. We challenge what's possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you.Sr Integrated Marketing SpecialistBell Flight has an opening for an...