Network Engineer

4 days ago

Singapore CommandLink Full time

Overview
Network Engineer (SD-WAN & Managed Services) role at Command|Link. This is a Full-Time, 100% Remote opportunity with multiple shift options available. English and Mandarin fluency is required; please submit your resume in English.
About Command|Link
Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform.
SD-WAN Product of the Year
ITSM Visionary Spotlight
UCaaS Product of the Year
NaaS Product of the Year
Supplier of the Year
AT&T Strategic Growth Partner
Command|Link has built the only IT platform at scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime, and improve the bottom line.
Responsibilities
Provide end-to-end support for customers with a focus on SD-WAN (preferably Cato), Internet, and related services.
Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
Support the provisioning and onboarding of new customers for managed services.
Collaborate with vendors to resolve support issues and ensure smooth service delivery.
Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving.
Maintain excellent customer relationships by delivering outstanding support.
Mentor and train fellow engineers on complex technical issues and solutions.
What You’ll Need for Success
Bachelor’s degree or equivalent experience.
3–5 years of relevant experience in a fast-paced technical environment, with expertise in SDWAN (Cato preferred).
CCNA/CCNP certifications are highly desirable.
Strong command-line networking skills (Cisco, Fortinet, Juniper).
Strong firewall configuration experience (Fortinet preferred).
Deep understanding of BGP, OSPF, VRRP.
Knowledge of routers, firewalls, NAT, COS/QOS, and network design principles.
Familiarity with SOC 2 compliance and processes.
Compensation & Work Schedule
Annual Compensation: USD 32,000 – 50,000 (based on experience and skills).
Multiple shift options available to support global customers.
100% Remote
Why You’ll Love Life at Command|Link
Join us at Command|Link, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?
What You’ll Enjoy
Room to grow at a high-growth company
An environment that celebrates ideas and innovation
Your work will have a tangible impact
Flexible time off
Fun events at cool locations
Employee referral bonuses to encourage the addition of great new people to the team
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at CommandLink by 2x.
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