Service Attendant

Join to apply for the
Service Attendant - In-Room Dining
role at
Marina Bay Sands
Continue with Google Continue with Google
Join to apply for the
Service Attendant - In-Room Dining
role at
Marina Bay Sands
Get AI-powered advice on this job and more exclusive features.
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE
Be part of our diverse and inclusive team.
Job Responsibilities
Ensure prompt and accurate delivery of orders to guests' rooms, ensuring that all items are presented in an appealing and organized manner by standard.
Set up and maintain in-room dining stations, ensuring that they are clean, well-stocked, and properly organized.
Handle guest inquiries, complaints, and special requests promptly and professionally, striving to exceed expectations.
Ensure accurate and timely preparation of orders, adhering to quality standards.
Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and allergens, to assist guests if needed.
Upsell and promote additional food and beverage offerings to enhance the guest experience and increase revenue.
Handle cash and credit card transactions accurately and efficiently, following established procedures.
Uphold and enforce health and safety regulations, maintaining a clean and organized work environment.
Job Requirements
Education & Certification
Minimum Secondary school education with 'O' Level passes; Diploma in any field is an advantage
Experience
Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
Other Prerequisites
Previous experience as a server or in a similar role within the hospitality industry, preferably in a luxury hotel or resort setting.
Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external guests.
Strong attention to detail, with the ability to accurately take and deliver orders.
Exceptional customer service skills, with a genuine desire to exceed guest expectations.
Ability to work well under pressure and in a fast-paced environment.
Flexibility to work various shifts, including weekends and public holidays, based on scheduling.
Knowledge of food and beverage operations, including menu items, preparation methods.
Familiarity with point-of-sale systems and other relevant technology used in in-room dining operations.
A commitment to upholding health and safety standards and ensuring compliance with all relevant regulations.
Possess a well-groomed, professional appearance.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Other
Industries Hospitality
Referrals increase your chances of interviewing at Marina Bay Sands by 2x
Continue with Google Continue with Google
Customer Service Expert (Remote, Contract)
Guest Experience Agent - Holiday Inn Express Singapore Clarke Quay
Customer Service Part Time (In Store)- Decathlon City Square, JB
Johor Baharu, Johore, Malaysia 2 months ago
Guest Experience Expert (Whatever Whenever)
Guest Experience Expert - Service Express
Customer Service - F&B and Transportation (Immediate Joiner)
Nusa Jaya, Johore, Malaysia
MYR2,500.00
-
MYR3,000.00
1 month ago
Casual - Service Attendant (Origin & Bloom)
Guest Experience Expert (Front Desk, i-Job Program)
Guest Experience Executive (Hilton Singapore Orchard)
Customer Service Specialist, Raffles City Shopping Centre (1-Year Contract)
Contract Executive (Motor Customer Service) - 1 year contract
Nusa Jaya, Johore, Malaysia MYR3,500 - MYR5,000 2 months ago
Office of Organisation & Svce Excellence – Executive (Customer Service)
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr