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Retail assistant cum order fulfilment specialist

1 month ago


Singapore Popular Book Company Pte Ltd Full time

The E-Comm and Retail Fulfilment Specialist is primarily responsible for picking and packing customer orders from both the website and online marketplaces, ensuring timely and accurate delivery. Based in the retail store, this role manages the shared stock between in-store and online channels, while overseeing stock locations and shelf configuration to optimize order fulfilment processes.Key Responsibilities:
Customer Service
Picking and Packing Orders
Inventory Management
Stock Location & Shelf Configuration
Stock Control, Order Processing, Returns Management
Store Check, Annual Stocktake
Shipping Coordination
Shelf Optimization
Packing Material Management
Collaboration with Retail Staff
Assist In Store Promotion
HousekeepingWork Environment:
On-site role based in the retail store, managing stock for both physical sales and online orders.
Requires physical activity, including standing, walking, and lifting to manage stock and fulfil orders.
Fast-paced environment, especially during busy sales periods and promotions.Qualifications:
Experience in e-commerce or retail fulfilment, particularly in picking, packing, and stock management.
Knowledge of inventory management and stock location strategies to optimize picking efficiency.
Strong organizational skills and attention to detail to manage both order fulfilment and stock placement effectively.
Ability to assess and improve shelf configurations to enhance picking accuracy and speed.
Experience using inventory management and order fulfilment systems.
Ability to multitask and manage high-order volumes, particularly during peak seasons.
Strong communication skills for collaboration with logistics, store staff, and customer service teams.#J-18808-Ljbffr