Technical Support Specialist for Vacuum Technology

7 days ago

Singapore beBeeVacuum Full time

Job Title: Technical Support Specialist for Vacuum Technology

Job Summary:

  • We are seeking a skilled Technical Support Specialist to provide technical assistance to our field service teams in the area of vacuum technology.

Responsibilities:

  • Providing technical support to field service teams in the installation, maintenance, and repair of high-vacuum equipment, pumps, chillers, and compressors.
  • Supporting Factory Acceptance Test and Site Acceptance Test to ensure seamless integration with existing systems.
  • Maintaining accurate and reliable service tool inventory to prevent stockouts and overstocking.
  • Completing service documentation in proper format and by due dates, including timesheets, service/repair reports, follow-ups, daily logs, expenses, etc.
  • Handling and troubleshooting high-vacuum equipment, pumps, chillers, and compressors to resolve technical issues efficiently.
  • Submitting timely documents of service activities and expenses to maintain transparency and accountability.
  • Ensuring proper storage of engineering documentation, drawings, version history, scope documents, RFI's to facilitate knowledge sharing and collaboration.

Requirements:

  • Degree/Diploma/ITE Certificate in Instrumentation/CPT/Electronics/Mechatronic Engineering with 2 years of related experience in Instrumentation.
  • Candidates with no experiences are welcome to apply (less than 3 years of experience will be considered for the Assistant Engineer role).
  • Candidates with previous experience at companies like Lam Research, Applied Materials, TEL, ASM, etc., as Assistant Engineers or Engineers are preferred.
  • Background in Field Service related to Vacuum Technology or engineering roles in aerospace.
  • Extensive experience in servicing machines in sectors such as semiconductor, shipbuilding, aerospace, and high-vacuum systems.
  • Capable of leading a small team of junior Assistant Engineers.
  • At least 3 years of experience working with PVD (Physical Vapor Deposition) or other coating machines will be plus.
  • Able to quickly adapt and contribute effectively to the role.
  • Experience with PLC systems and sputtering/etching tools is plus.

Benefits:

  • Opportunity to work with cutting-edge technology in the field of vacuum technology.
  • Chance to develop skills in a fast-paced environment with opportunities for growth and professional development.
  • Collaborative and dynamic work atmosphere with experienced professionals.

Others:

  • This position requires strong communication and interpersonal skills to interact with cross-functional teams.
  • Familiarity with safety protocols and procedures is essential.
  • Must be able to lift up to 25 pounds and stand for long periods.

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