Marina Bay Sands Kuala Lumpur Career Fair

3 days ago

Singapore Marina Bay Sands Full time

Overview
Marina Bay Sands Kuala Lumpur is hosting a Career Fair for Marketing Operations. This event offers opportunities to join as part of a by-invitation-only recruitment drive and to learn about roles at Marina Bay Sands.
Event Details
Date:
24 September 2025
Time:
9:00 AM – 5:00 PM
Venue:
Kuala Lumpur Sentral Area
By Invitation Only
Available Roles
Customer Relations Executive
Paiza Executive Host
What To Expect
On-site interviews with our Talent Acquisition team
Learn about life and career opportunities at Marina Bay Sands
Fast-track your application process
Job Description & Requirements
(Please refer to the detailed job descriptions and requirements below)
Customer Relations Executive
Provide excellent and delightful service to casino guests and assist them with their needs and requests
Assist guests with trip arrangements and ensure prompt follow-up (e.g., hotel, transportation, dining)
Conduct guided MBS Casino familiarization tours for guests
Introduce programs to potential Paiza players with relevant terms and conditions
Identify potential gaming patrons and collaborate with the Market Development Sales Team on host management
Provide personalized service and establish rapport with assigned patrons
Engage guests through telemarketing calls and invite them for repeat visits and/or events
Collaborate with stakeholders to enhance service standards
Assist with execution of special events and promotions
Ensure compliance with organization guidelines and regulations
Perform other ad hoc duties as required
Paiza Executive Host
Provide excellent service to Paiza guests and assist with their needs
Meet and greet guests, assist with arrival/departure arrangements (hotel, luggage, transportation)
Manage Paiza Membership counters and enrollment
Assist with Paiza Programs opening and settlement
Prepare and set up private gaming salons for Paiza guests
Assist with events and promotions
Conduct MBS Casino tours for Paiza guests
Work with stakeholders to ensure excellent guest satisfaction and comply with guidelines
Perform other ad hoc duties as required
Requirements
Fresh graduates with a passion for customer service
1–3 years in customer service or sales is welcome
Customer-focused, team player with good problem-solving skills
Well-groomed, professional appearance
English proficiency; Mandarin fluency preferred for liaising with Mandarin-speaking guests
Willingness to work on a rotational shift (Morning/Afternoon/Midnight), including public holidays (5-day work week)
Comfortable working in a smoking environment
Willingness to relocate to Singapore
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce and providing equal opportunities. Employees are expected to adhere to all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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