EVENT SALES COORDINATOR
23 hours ago
SUMMARY
The Event Sales Coordinator manages day-to-day sales operations, processes sales orders, provides administrative support, and delivers exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to handle a high volume of inquiries.
RESPONSIBILITIES
Responds to new enquiries (via email, phone, or other channels) within 24 business hours
Follow up on unresponsive enquiries within 3 business days
Drafting of event orders before handing over to the event sales team
Ensure data accuracy in the sales report
Assist in printing event collaterals (menus, name tents, signages etc ...)
Liaise with the Warehouse & Logistics team to ensure timely delivery of event equipment
Maintain and update clientele base and records
Act as a point of contact for customer feedback and ensure that it is cascaded to the event sales team
Other ad-hoc duties/ projects assigned by superior or senior management.
REQUIREMENTS
Diploma/Degree in any field
Min. 1-2 years of relevant working experience as a Sales Administrator or Sales Support Agent
Good command of written and spoken English
Good understanding of the sales performance metrics
Ability to perform under pressure and a tight timeline
Proficient in Microsoft Office
Excellent communication, interpersonal and time-management skills
Good team player
High level of efficiency, initiative, meticulous with an eye for details and multi-tasking ability
High interest in event sales management
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