
Hotel Reception Supervisor
6 days ago
Position: Reception Supervisor (Hotel )
Working Hours: Shift work – 7:00am to 3:00pm / 3:00pm to 11:00pm (includes 1-hour meal break)
Rest Days: 4 days/month
Salary Range: S$2,800 – S$3,500
About the Employer
Our client is a boutique hotel seeking a motivated Reception Supervisor (Hotel )to join their team.
Key Responsibilities
- Supervise daily front office operations to ensure smooth and efficient service.
- Coordinate effectively with other hotel departments to maintain seamless guest experiences.
- Monitor guest satisfaction levels, identify service gaps, and implement improvements.
- Handle and resolve guest complaints promptly and professionally.
Requirements
- Diploma in Hotel Management or equivalent qualification.
- Minimum 3–5 years of front office experience, including at least 2 years in a supervisory role.
- Fluent in English with strong communication and interpersonal skills.
- Knowledgeable about local tourism, transportation, and attractions.
- Positive, proactive, and well-organized, with strong time management skills.
Compensation & Benefits
- Monthly salary: S$2,800 – S$3,500 (commensurate with experience).
- Accommodation provided (single room).
- Annual leave: 12 days; Medical leave: in accordance with MOM regulations.
- Other benefits and bonuses subject to company policies.
Interview Format
- Video interview / In-person interview
Work Location: Near Haw Par Villa MRT (CC25) / Buona Vista MRT (CC22)
Job Type: Full-time
Pay: $2, $3,500.00 per month
Experience:
- front office supervisory : 2 years (Preferred)
- front office: 3 years (Preferred)
Work Location: In person
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