It infrastructure director
2 weeks ago
it infrastructure director (operations & business partner) in Singapore job details location singapore specialism information technology job type permanent working hours Full-Time reference number 91 M0155383_1619917933 contact hoon teck tan, randstad job description Extensive interaction with global IT HQ based out of Asia Decision making for IT Infra Strategy and roadmap About the company Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Infrastructure Director (IT Operations & IT Service Manager to join their team. About the job Reporting directly to the global Head of Infrastructure based out of asia, Your responsibility includes: Managing an Infrastructure team to ensure IT operations runs smoothly across Asia Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings Managing CAPEX and OPEX Establishing clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance Partnering with the business stakeholders to gather requirements and prioritize demands to drive IT digitalization initiatives, exploiting new and emerging technologies technology and translate them into viable IT Digital implementation to increase productivity. Skills and experience required As a successful applicant, you will have at least 10 years of experience in Infrastructure (Servers and networks), Proven track record managing a team is required for this role. Candidates who has championed or initiated IT projects that focus in business change/transformation will be required for this role. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage. Whats on offer You will have the opportunity to propose/champion high value IT Digital project implementation in a leading end user environment. To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94 C3609/ R1219669) skills ITIL, ITSM, Service management, infrastructure, qualification no additional qualifications required educational requirements Bachelor Degree #J-18808-Ljbffr
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IT Infrastructure Director
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