IT Application Support Executive

1 week ago

singapore Search Personnel Pte Ltd Full-time

Position: IT Application Support Executive

Location: Defu Lane

Working hours: Monday to Friday (8:30am - 5:30pm)

Salary (commensurate with experience): Up to $4,500 Monthly Basic Salary + Performance Bonus + Medical Benefits

Duration: Permanent

Industry: Gas Distributor

Main Responsibilities:

  • Provide IT and application support for Microsoft Dynamics 365 Business Central, Microsoft 365 and other business systems.
  • Troubleshoot user issues involving applications, access, configuration and system errors.
  • Support key business workflows including purchasing, sales, inventory and finance.
  • Manage user accounts, roles and access permissions.
  • Support APIs, system integrations and web-based applications, and coordinate with vendors where required.
  • Assist with system upgrades, enhancements, testing and User Acceptance Testing (UAT).
  • Support workflow automation and digitalisation initiatives using tools such as Power Automate and Power Apps.
  • Support the responsible use of AI-enabled tools such as Microsoft Copilot, ChatGPT and Gemini.
  • Maintain relevant IT, application and user-support documentation.
  • Support IT security, access reviews and other IT improvement initiatives.

Requirements:

  • Diploma or Degree in Information Technology, Computer Science, Business Information Systems or a related discipline.
  • At least 2 years of relevant experience in IT support, application support or IT operations.
  • Hands-on experience with Microsoft Dynamics 365 Business Central or a comparable ERP system.
  • Good knowledge of Microsoft 365 applications and general IT troubleshooting.
  • Basic understanding of APIs, web services or system integrations.
  • Exposure to Power Automate, Power Apps, automation or AI-enabled tools would be advantageous.