Support Manager
2 weeks ago
FX Operations Customer Support Manager LSEG in Singapore is looking for a proactive and dynamic trade and technical support manager to join our international team. The candidate's primary role is to provide a successful team of trade and technical support executives for FXAll. The ideal candidate understands capital markets and its related technology. Takes ownership of their team's performance, as well as possess a cross-functional team approach towards meeting customer and departmental goals. Knows what it takes to make each member of their team successful. They are proponents of continuous learning and change. They can quickly learn new technology, industry trends and updates. Role Responsibilities • Lead a cross-functional team of technical and trade operations executives. •Conduct coaching to deliver excellent customer experience and achieve departmental goals. • Monitor and evaluate case management based on internal quality guidelines. • Proactively investigate customer issues and follow through with necessary actions. •To lead a culture of continuous improvement with customer satisfaction, process efficiency and risk management at the heart of our team goals • Act as the first level escalation point for the team. • Accountable for team's performance and own deliverables. • Ensure own level of knowledge remains relevant to product and industry. • Ensure alignment across LSEG FX Operations teams. Support team's learning & development. • Participate in projects to improve overall performance metrics. • Build internal relationships & network with key teams. Qualifications Experience leading a Technical Support or Customer Service team from a Financial Services firm or
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Therapy Support Associate
2 weeks ago
Singapore STROKE SUPPORT STATION Full timeRoles & Responsibilities Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out...
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Therapy Support Associate
2 weeks ago
Singapore STROKE SUPPORT STATION Full timeOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed therapeutic...
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Therapy Support Associate
2 weeks ago
Singapore STROKE SUPPORT STATION Full time $40,000 - $60,000 per yearOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...
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2nd Line Support Analyst
6 days ago
Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...
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Therapy Support Associate
2 weeks ago
Singapore Stroke Support Station Ltd Full timeOverview Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...
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Customer Support Director
2 days ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeThe Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...
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Customer Support Director
7 days ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeOur customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...
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Business Development Defi Specialist
2 weeks ago
Singapore Support Full timeWho we are Mantle is the entry point for institutions and traditional finance to access real-world assets on-chain. Backed by the world's largest community-owned treasury of over $4B, Mantle combines institutional-grade infrastructure with the scale and credibility to bring RWAs into Web3 with confidence. Mantle positions itself as the gateway for...
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Product Market Manager, APAC
2 weeks ago
Singapore Product Market Manager, APAC Full timeCollinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world's best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travelers allows us to create products...
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HEAD OF SERVICES
1 week ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeRoles & Responsibilities The jobholder reports directly to the VP Customer Support and Services in ATR Eastern Support, and functionally to both the Head of Spares & Material Operations and the Head of GMA & Repair Services based at ATR Headquarter. The Head of Services is accountable of the spares support, the repair/standard exchange contracts...
