Solutions engineer

1 month ago


Singapore Cisco Systems, Inc. Full time

Engineer - Pre Sales and Product Management Job Type: Professional Category: Cloud and Data Center, Security Job Id: 1431151 Cloud & Application Security Incubation – Solutions Engineer: The Cloud & App Sec Incubation SE at Cisco is part of an elite technical pre-sales team, responsible for driving the success of Cisco’s Cloud Security and Application Portfolio including Multicloud Defense, Secure Workload, and Panoptica product lines. You will be focusing on protecting Customer Application Environments no matter where they live (on-prem / any cloud) or how they are architected (bare metal, traditional VM, Containers). What You'll Do: Partner with the BU and GTM teams to ensure market success of our incubated Cloud & App Sec products. Conduct technical presentations, set up demonstrations to explain features and benefits to customers. Form relationships with our customer’s key decision-makers, positioning Cisco solutions aligned precisely to their requirements. Craft architectures and configure products to meet customer needs and lead all technical aspects of pre-sales activities through to successful deployment. Act as the highest field escalation resource for the SE team and potential prospects for technical product questions, demos, trials/POVs, and pre-sale customer issues during the sales cycle. Deliver technical presentations along with sales staff via web conferencing or in-field to prospective C-level audience and technical decision makers. Provide essential input and responses to assist with major RFIs/RFPs. Assist with delivery and GTM of new Cloud Application Security product features as they are introduced. Participate in formal Early Adoption and Private Preview programs to thoroughly test new technologies, providing feedback to Product and Engineering teams. Lead Private Preview customer and partner engagements, directly responsible for in-field deployment and success of new product offers. Evangelize to and enable the wider Cisco SE and Partner SE teams across the region. Participate in our Incubation Champions programs to assist in the delivery of technical training to other Cisco teams. Work directly with Product Management as a liaison to accounts around technical product requirements and to help provide customer feedback. Effectively interact with internal engineering teams to scope and provide solutions to complex technical issues for highly visible customer and market opportunities. Travel throughout the region to visit prospective customers. Assist in the development of GTM tools such as Demos, Workshops, Trial and POV best practices. Key Skills: 7+ years of technical experience as a pre-sales engineer, network operations support, or application engineering role. 5+ years of enterprise pre-sales experience working directly with network, cloud security and/or micro-segmentation products in a customer-facing role. Deep understanding and familiarity with competing market-leading micro-segmentation products. Solid mastery of LAN, WAN, Cloud Security (L4-L7, FWaa S, IPS, DNS Security, VPN etc.) technologies. Strong understanding of networking protocols and technologies, including switching, routing, and security. Strong knowledge of cloud computing platforms (e.g., AWS, Azure, GCP) and container technologies (e.g., Kubernetes, Docker). Familiarity with security principles related to microservices architecture and serverless computing. Understanding of competitive products such as Palo Alto Networks and Fortinet; ability to articulate Cisco differentiators. Passion for helping customers and delivering satisfaction. A self-starter with a positive attitude and friendly outgoing personality. Strong written and email etiquette skill. Strong oral interpersonal skills, including the ability to present technical information in user-friendly language. Ability to prioritize and work responsibly with or without direct supervision. Why Cisco? #We Are Cisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. Cisco is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Message to applicants applying to work in the U. S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U. S. and/or Canada locations, not including equity or benefits. #J-18808-Ljbffr


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