Director, Community-Based Support Services

Overview Director, Community-Based Support Services (Sun Ray) role at Sun Ray Scheme. The Director of Community-Based Support Services (CSS) drives, plans, implements and supervises programs that aim to improve the quality of life for persons with disabilities (PWDs) and their families and communities. This position involves leadership, strategic planning, and collaboration with various stakeholders. CSS is the dynamic service delivery arm in the host agency that responds to emerging needs of PWIDs and Caregivers in the community. CSS comprises five key pillars: Caregivers Support Services, Future Care Planning Services, Special Student Care Centres, Complex Case Management and Health Services. The Director works in disability, social work/healthcare management and should have expertise in social work, community development and management to supervise strategic initiatives, governance, resource management, organisation and capability development. The role develops and reviews operating guidelines and standards, directs implementation of corporate policies, and drives improvements in service delivery and operational efficiency. The Director is responsible for resource allocation, human resource management and fostering collaborations with external agencies and ministries. A highly experienced manager should be proactive, forward-looking, conversant in systems thinking, project management, change management and sensitive to strategic needs and operational efficiency of the organisation. What you will be working on Critical Work Functions Build professional partnerships and collaborations; demonstrate corporate governance. Build a network of collaborations across agencies to provide cross-agency and division offerings and services. Co-strategise and align inter- and intra-service/program directions, considering different agendas and operating models. Present the agency\'s views on social services and other sector-related issues to influence the national agenda, considering current social issues. Set the direction for governance framework to ensure compliance with guidelines and regulations for the organisation. Drive the audit framework to ensure compliance with policies. Maintain operational efficiency in line with strategic objectives Direct the department to accomplish its vision and mission. Plan goals and strategic focus for the agency, in consultation with the board and management team. Determine priority service areas for the division. Strategise operations of the department for performance, efficiency and effectiveness. Provide recommendations to the board and management team on practices and policy changes. Develop framework for service standards, performance indicators and operating guidelines for the centre or department. Develop organisational capability for service delivery Oversee the evaluation of services provided by the agency or division. Set the directions for capability development initiatives. Drive professional development for the department. Manage resources Approve allocation of resources for each centre, considering competing priorities of the agency or division. Develop infrastructure and other resources to fulfil present and future needs. Develop human resource management systems to recruit and retain talent within the agency or division. Develop framework, policies and guidelines for volunteer programmes to be used by the agency or division. Approve funding proposals for delivery of services. What we are looking for This job description is for the NCSS Sun Ray scheme. The Sun Ray scheme identifies and develops individuals with strong leadership potential for deployment and rotation across various social service agencies in leadership positions. Note : Only shortlisted candidates will be notified. Seniority level Director Employment type Full-time Job function General Business Industries Government Administration Referrals increase your chances of interviewing at Sun Ray Scheme by 2x. Get notified about new Director of Community Services jobs in Singapore, Singapore . #J-18808-Ljbffr