Library Officer, Public Libraries
2 days ago
Join to apply for the Library Officer, Public Libraries role at NLB Singapore . The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact. What We Offer An opportunity to impact the community, bridge gaps and empower everyone with the opportunity for learning and discovery. An opportunity to innovate and push boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives. An organisation that cares for your growth and wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment. Job Responsibilities Guide customers on library etiquette and promote library collection and services. Provide physical and digital collection and service recommendations, engaging library patrons through programmes such as book displays, storytelling, tours, displays and roadshows. Provide quality customer service and maintain excellent service standards (e.g., email queries, membership registrations, following up on customer service cases). Manage a team of outsourced staff and volunteers in delivering quality standards in their work (e.g., train and guide vendor staff on handling patron enquiries, customer service, collection maintenance criteria and procedures, user education on library facilities and services). Process library items that support collection development and maintenance. Ensure facilities are well maintained to meet operational and customers' needs. Provide support in library operations such as compiling reports and statistics, crisis management, financial matters, incident management, systems and administrative support. Handle customer queries, issues and feedback according to service standards and standard processes. Requirements Good customer service and engagement skills. Good communication and interpersonal skills. Ability to supervise staff in maintaining quality standards. Ability to adapt quickly to changes due to the iterative nature of new services. Ability to work in a fast‐paced and highly volatile environment and manage multiple priorities and stakeholders simultaneously. Ability to provide mobile frontline services (e.g., roving in library branches). Ability to provide logistics support (e.g., supporting library events). Candidate will be required to perform shift work and work on weekends and occasionally on public holidays. Successful applicants will be appointed on a two‐year contract in the first instance. Seniority level: Mid‐Senior level. Employment type: Full‐time. Job function: General Business; Industries: Libraries. #J-18808-Ljbffr
-
Library Officer, Public Libraries
11 hours ago
Singapore NLB Singapore Full timeWhat the role is The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...
-
Library Officer, Public Libraries
2 weeks ago
Singapore Government of Singapore Full timeNational Library Board - Fixed Terms Closing on 18 Sep 2025 **What the role is** - The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB,...
-
Associate Librarian
2 weeks ago
Singapore NLB National Library Board Full time[What the role is] Associate Librarian (Film), Public Libraries [What you will be working on] - Responsible for the quality and breadth of collection and programme in areas pertaining to the allocated target segment(s) - Film - in the branch - Develop a good understanding of library users and their profiles through day-to-day ground engagement and various...
-
Library Officer
6 days ago
Singapore Raffles Institution Full time**Job Description**: - Ensure smooth running of daily library operations, facilities and services - Perform circulation duties and maintain student discipline - Educate and promote library collection and services - Support library programmes and activities - Maintain library electronic and periodical subscription - Procure library materials to support the...
-
Library Officer
6 days ago
Singapore KEPLER HUMAN CAPITAL PTE. LTD. Full time**Job Responsibilities**: - Responding to concerns, queries, and feedback in accordance with regulations and guidelines - Assist and furnish research and reference services to library users upon request - Maintain and manage of E-resources to ensure up-to-date and accuracy data - Process interlibrary loans and updates to ensure accurate inventory data -...
-
Library Officer
2 weeks ago
Singapore WSH Experts Pte Ltd Full time**Responsibilities**: Support day-to-day operations and administration of the Library Ensure Library is ready for opening by performing checks Perform Library counter duties Operate the Library Management System eg. book borrowing, book search, circulation, cataloguing Manage the inter-library loans to support the information needs for library users Support...
-
Community Library Lead
3 days ago
Singapore National Library Board Full timeA leading public library network in Singapore is looking for a Library Officer to guide customers, promote library services, and manage staff. The ideal candidate will possess strong customer service and communication skills with the ability to work in a fast-paced environment. Responsibilities include engaging patrons, overseeing events, and ensuring...
-
Library Officer
2 weeks ago
Singapore GREENSAFE INTERNATIONAL PTE. LTD. Full timePlan and manage the day-to-day operations and administration of the Library, including management of resources and collection development within the approved budget. - Plan, develop and implement library policies and Standard Operating Procedures ("SOPs") for library operation and management, upon obtaining the Authority’s approval. - Monitor compliance...
-
Library officer
3 days ago
Singapore 5G-Starlink Pte. Full time $60,000 - $120,000 per yearFull Job DescriptionPublishedDecember 13, 2022LocationSingapore, SingaporeJob TypeFull-timeDescriptionJob Description & RequirementsJob Requirements:Support day-to-day operations and administration of the LibraryLiaise with relevant divisions on facilities management, IT and security mattersOperate the Library Management System eg. book borrowing, book...
-
Library Officer
11 hours ago
Singapore National Library Board Full timeA national library organization in Singapore is seeking a customer service-oriented individual to join their team. The role involves guiding library patrons, providing service recommendations, and supervising staff to ensure quality service standards. Applicants should be adaptable, have strong interpersonal skills, and must be willing to work shifts...
