Search Network Pte. Ltd. | Customer Relations Officer

4 weeks ago


Singapore Search Network Pte. Ltd. Full time

Provide directions and assistance to customers with requests and enquiries at the Information Counter
To visit newly admit patients and ensure patient's confidentiality at all times
Handle feedbacks from customers and provide service recovery
Coordinate and conduct hospital and maternity tours
Monitor and liaise with florist and Reservation or other department for the requisition of fruits/flowers arrangement to designated patients
Handle administration work and perform tasks pertaining to requisitions, reimbursements, maintenance, voice logger etc.
Participate in projects and assist in events
Perform any other duties or to undertake other responsibilities as assigned by Front Office Manager or Division Head
Requirements:
Diploma and above
Preferably with at least a year of customer service experience or experience in the service industry
Good telephone etiquette and customer service skills
Patient and compassionate towards guests and patients
Proficient in MS Office
Requirements
Qualification: Degree, Diploma
Years Exp: 1
Salary range: From: $2,000 To: $3,000
Location: East
Full Time, Permanent
Please complete the application form
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Driving License
Class 2B / 2A / 2
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NIL
Possess Own Vehicle
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