Social Work Assistant
9 hours ago
Institution: National University Polyclinics
You will be the key contact officer for the Medical Social Service to attend to all telephone and email enquiries. You will provide administrative support to the Medical Social Worker on referrals, accompany the social worker on field visits, and assist in interpretation if required. You will also gather information and conduct preliminary investigations on patients' needs to facilitate intervention by the Medical Social Worker. Additionally, you will process applications and ensure submissions are in compliance.
You are responsible for maintaining work statistics and compiling data for submission to the Ministry of Health. You will also handle external correspondences such as MP letters and CDC letters. You are expected to participate in projects that improve work processes in the department and perform any other duties as assigned by your supervisor.
Job Requirements:
Diploma / Higher Nitec / GCE 'A' or 'O' level.
Certificate in community and social services or equivalent will be preferred.
At least 1 year of working experience in community health.
Possess good interpersonal and communication skills.
Fluent in local dialects will be an advantage.
Proficient in Microsoft Office applications such as Word and Excel.
Demonstrate ability to be empathetic, non-judgmental, flexible, mature, having a desire to help, and be independent.
Willingness to travel between polyclinics and may be required to do home visits to ascertain client's home environment.
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