Helpline counsellor

2 days ago

Singapore Institute Of Mental Health Full time

To work within a mental health call centre environment, the candidate will attend to calls/webchats and triage, assess and provide information and advice to callers. Essential Job Functions: Handle enquiries via phone and webchat Offer mental health information and resources based on callers’ needs Triage and identify callers at risk and/or refer callers to relevant resources Provide brief intervention as required Requirements Degree in Psychology/Social Work/Occupational Therapy/Counselling or Advanced Diploma in Mental Health Nursing Preferably with 2 to 3 years of relevant working experience Entry Level Candidates with positive learning attitude may also apply Possess excellent interpersonal and communication skills Team player with a passion for patient care and community support Able to work on 24/7 rotating shifts (including weekends and PH) #J-18808-Ljbffr

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