Service Engineer

6 days ago

Singapore 1 SUPPLIER PTE. LTD. Full time
  • On-Site:

o Perform on-site troubleshooting and analyze problems (symptoms, root-causes, tests, solutions).

o Able to handle on-site jobs independently with limited assistance from technical office.

o Liaise with manufacturers in Europe to resolve clients' issue.

o Prepare on-site work, define and write site procedures.

o Write detailed and illustrated service reports after each on-site visit.

o Participate in Site Acceptance Tests with clients, partners and suppliers.

o Perform spare-parts deliveries to clients' sites.

  • Office:

o Maintain Service projects documentation up-to-date, accessible and stored online.

o Receive spare-parts deliveries and check their completeness, prepare spare-parts delivery documents.

o Receive, acknowledge and clarify Spare Parts RFQs from clients.

o Request for suppliers or partners' quotations, and prepare offers for clients accordingly.

o Ensure projects follow-up by frequent communication with clients, partners and supplier (both locally and overseas).

o Perform technical on-line assistance (phone, WhatsApp & emails)

Requirements

  • Egineering Degree holder from a recognised university (preferably mechanical or electrical).

  • At least 5 years of relevant working experience.

  • Willing to learn and take initiatives.

  • Meticulous, pays attention to details.

  • Willing to perform on-site troubleshooting and coordination (Tuas area), resolve customer complaints and technical issues.

  • Analytical thinking.

  • Good communication and reporting abilities.

  • Excellent interpersonnal skills interacting with clients, partners and subcontractors.

  • Proficient English language, other languages can be a plus.

  • Class 3 driving licence will be an added advantage.

  • References from previous employers are recommended.

Minimum Qualification

Engineering degree

Field Study

Mechanical Engineering / Electrical Engineering

Minimum Years of Experience

5

SKILLS & COMPETENCIES

  • Mechanical Engineering

  • Troubleshooting, technical analysis

  • P&ID, hydraulic & wiring diagrams understanding

  • Equipment Maintenance

  • Test Equipment

  • Technical Support

  • Microsoft Office (Outlook, Word, Excel, PowerPoint)

  • Communication, reporting

  • Independence

  • Analytical thinking

  • Interpersonal skills

  • Team player

  • Responsiveness

  • Adaptability

  • Multi-cultural openmindedness

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