Sr. Manager

1 week ago

Singapore TATA COMMUNICATIONS INTERNATIONAL PTE. LTD. Full time

The Technical Delivery Architect role provides End to End technical leadership and ownership for post sales engineering of customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.
Key Responsibilities
Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
Engaging with and supporting pre-sales during contracting, with project management during
service realization and the training of Service Assurance, through design, delivery and handover
into lifecycle management.
Lead customer-facing technical workshops in the delivery phase requiring excellent communication
with the ability to articulate technical concepts clearly to all levels of competency.
4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.
Minimum qualification & experience
8+ years industry background
Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)
Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,
Application Acceleration and Optimization
Excellent communication and documentation skills
Design related background
Ability to demonstrate technical knowledge & industry best practices under pressure
Basic Coding skills desirable
Telecommunication Product or Solution Design related background
#J-18808-Ljbffr

  • Sr. Customer Success Manager

    7 days ago

    Singapore Visier Solutions Inc Full time

    Visier gives organizations a Workforce AI Edge : a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate the productivity of their employees, and win by adapting to change faster. We're a global leader in AI-powered people analytics, workforce planning, and compensation management solutions. All Visier...

  • Sr. Customer Success Manager

    1 week ago

    Singapore Visier Solutions Inc Full time

    Visier gives organizations a Workforce AI Edge : a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate the productivity of their employees, and win by adapting to change faster. We're a global leader in AI-powered people analytics, workforce planning, and compensation management solutions. All...

  • Sr Service Delivery Manager

    2 days ago

    Singapore Central Business Solutions, Inc Full time

    Sr Services Delivery Manager APAC The Sr Services Delivery Manager is a key member of our APAC Professional Services delivery team. You play an important role in delivering value and customer success with your people and process orchestration skills. You know how to build relationships, keep projects on track and on budget as well as close out new contracts....

  • Sr. Customer Success Manager

    2 weeks ago

    Singapore Visier Full time $80,000 - $120,000 per year

    Visier gives organizations a Workforce AI Edge: a set of AI-powered capabilities that help leaders understand the relationship between people and work, elevate the productivity of their employees, and win by adapting to change faster. We're a global leader in AI-powered people analytics, workforce planning, and compensation management solutions. All Visier...

  • Sr. Compliance Manager

    2 days ago

    Singapore Danaher Life Sciences Full time

    Overview Join to apply for the Sr. Compliance Manager role at Danaher Life Sciences . At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing...

  • Sr Product Manager

    1 week ago

    Singapore PayPal Full time

    Join to apply for the Sr Product Manager role at PayPal The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global...

  • Sr. Tax Analyst

    5 days ago

    Singapore SpaceX Full time

    Join to apply for the Sr. Tax Analyst (APAC)role at SpaceX SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. TAX ANALYST...

  • Sr. Sales Manager

    5 days ago

    Singapore Supermicro Full time

    Join to apply for the Sr. Sales Manager role at Supermicro About Supermicro Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC, and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50...

  • Sr Case Management Officer_Contract

    5 days ago

    Singapore National University Hospital Full time

    Sr Case Management Officer_Contract (Nephrology)Join to apply for the Sr Case Management Officer_Contract (Nephrology)role at National University Hospital Sr Case Management Officer_Contract (Nephrology)1 day ago Be among the first 25 applicants Join to apply for the Sr Case Management Officer_Contract (Nephrology)role at National University Hospital...

  • Sr Manager, Data Engineering

    1 week ago

    Singapore PayPal Full time

    Join to apply for the Sr Manager, Data Engineering role at PayPal PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global...