Contract Executive, Life Service Support
5 days ago
Policy Servicing (Life)The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. You will need to play a critical role in providing exceptional service to our valued customers. This role requires a detail-oriented individual with strong problem-solving skills and a proven track record of success in policy servicing. You will be responsible for ensuring that accurate work is produced within the agreed turnaround time and all processes comply with the relevant regulatory and company guidelines. Responsibilities Collaborative Team Operations: Support in the day-to-day operation which includes supervising and monitoring the team’s performance Work with the team to ensure that the team’s KPIs and individual productivity are met. Customer Satisfaction and Retention: Handle escalated customer inquiries and complaints, addressing their concerns promptly and professionally. Process Improvement and Optimisation Collaborate and liaise with department stakeholders in implementing processes to improve operational efficiency or streamline processes and resolve policy related issues. Identify opportunities for service improvements and develop strategies to enhance customer satisfaction and retention. Identifying areas for improvement and implementing process enhancements. Conduct regular audits to ensure adherence to established policies, procedures, and quality standards. Utilise data and analytics to analyse generated reports and review for process optimization. Stay updated with industry trends, best practices, and regulatory changes related to policy servicing and recommend appropriate actions. Project Participation: Participating in projects, system enhancement and user testing, providing feedback on system adequacies. Handle ad-hoc tasks as assigned. Qualifications & Requirements Diploma/Degree holder. Excellent leadership and people management skills with a track record of building and leading high-performing teams. Exceptional customer service skills with the ability to resolve complex customer issues. Strong organizational and time management skills, with the ability to prioritize and meet deadlines. Able to work under tight timeline and pressure. Excellent verbal and written communication skills. Previous experience in policy servicing within the life insurance industry is advantageous. PC literate/savvy and proficient in Microsoft Office applications. #J-18808-Ljbffr
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Executive, Work-life
2 weeks ago
Singapore SingHealth Group Full timeSingapore Health Services Pte Ltd **Executive, Work-Life (Contract)**: - Job Category: Administration - Posting Date: 16 Jan 2025 **Executive, Work-Life (Contract)** You will assist to plan, promote and implement activities that enhance employee wellbeing and bonding in support of SingHealth’s strategic objectives in building an engaged and motivated...
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Administrative Support Executive
1 week ago
Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full time2 years exp **Roles & Responsibilities** - **Administrative Support**: - **Diagnostic MNC** Our client is a global leader in the sphere of medical technology and they are seeking to hire an **Administrative Support Executive. **This is a **6-months contract role.** You will be joining a team that seeks to make early disease detection a mainstream norm so...
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Contract Executive, Life Service Support
2 days ago
Singapore Income Insurance Limited Full timePolicy Servicing (Life)The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. You will need to play a critical role in providing exceptional service to our valued customers. This...
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Senior Executive, Student Life
2 weeks ago
Singapore Nanyang Technological University Full timeThe Senior Executive, Student Life & Support, will work as part of the Student Life & Support Team to assist in the administrative functions of the students’ leave and attendance, student records and student activities at Lee Kong Chian School of Medicine (LKCMedicine). Responsibilities: - Review student events proposals and provide recommendations to...
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Singapore Income Insurance Limited Full timeThe Life and Health Operations (LHO) department plays a pivotal role in ensuring that we provide our customers with affordable and comprehensive life and health products. Within LHO, the Life Policy Servicing handles policy servicing transactions for all life insurance, which includes ensuring good quality of processing, ensuring targeted service turnaround...
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Analyst, Individual Life Pricing
2 weeks ago
Singapore Singapore Life Ltd. Full timeSingapore, Singapore, Singapore (4 Shenton Way, SGX Center 2) - Department - Pricing - Individual Life - Job posted on - Jul 30, 2025 - Employment type - Permanent - Full Time Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of...
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Singapore Aon Life Full time $80,000 - $120,000 per yearSenior Client Services Executive, Treaty ReinsuranceAon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.What the day will look...
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HSBC Life
1 week ago
Singapore HSBC Life (SG) Full timeGet AI-powered advice on this job and more exclusive features. HSBC Life a subsidiary of the HSBC Group, we offer products and services secured by HSBC's financial backbone, strengthened by over 150 years of experience in finance, international services and building trusted relationships. We keep our promises, so you can fulfil yours. We believe that a...
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HSBC Life
1 week ago
Singapore HSBC Life (SG) Full timeDescription Get AI-powered advice on this job and more exclusive features. HSBC Life a subsidiary of the HSBC Group, we offer products and services secured by HSBC's financial backbone, strengthened by over 150 years of experience in finance, international services and building trusted relationships. We keep our promises, so you can fulfil yours. We believe...
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HSBC Life
2 days ago
Singapore HSBC Life (SG) Full timeGet AI-powered advice on this job and more exclusive features. HSBC Life a subsidiary of the HSBC Group, we offer products and services secured by HSBC's financial backbone, strengthened by over 150 years of experience in finance, international services and building trusted relationships. We keep our promises, so you can fulfil yours. We believe that a...
