Patient Service Associate

2 weeks ago


Singapore Tan Tock Seng Hospital Full time

Join to apply for the
Patient Service Associate (Clinic J)
role at
Tan Tock Seng Hospital .
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Challenges
You will need to demonstrate care, empathy, and professionalism in delivering prompt and excellent frontline services to patients. Your responsibilities include handling patient registration, appointment scheduling, payment collection, and providing financial counseling. Additionally, you will manage patients' records and assist doctors with medical reviews in the consultation rooms.
Requirements
Diploma in any discipline / GCE 'A' / 'O' Level / Higher NITEC in Business Studies / NITEC in Service Skills
Able to multi-task in a fast-paced and dynamic environment
Team player with good organizational and interpersonal skills
Passionate about providing excellent customer service
Proficiency in computer applications is a must
Clinic J provides specialist outpatient consultation for patients with proven or suspected infections. Staff may need to work in a 3-rotating shift system during infectious disease outbreaks. During normal times, staff work a 5.25-day schedule, including alternate Saturdays and staggered office hours.
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Healthcare Provider
Industries: Hospitals and Healthcare
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