Technical Liaison

At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives. Join us in our pursuit of answers. What to Expect... Incumbent is responsible for communication and interface between the laboratory area, customer support areas, IT&S, and customers. Incumbent serves as technical and Labcorp expert and supports sales with direct customer presentations and written communication. Essential Job Duties: Coordinate new project start-up and modification activities. Review project specifications for content related to specific department. Ensure protocol review corresponds with project specification sheet details, as related to specific department. Communicate any issues with Project Manager and Team Manager as required. Invite feedback and input. Coordinate with department and Medical Affairs. Review specification sheets when solicited. With project team members (PM, TA, TM), develop solutions, resolve issues and approve internal database loading/design plan. Serve as accountable resource upon solicitation by team members. Utilize Microsoft Office applications to design customized project documents. Customize workflow for projects as needed. As scientific expert, identifies opportunities for peer reviewed scientific presentations. Writes abstracts and presents data. Demonstrates technical expertise by supporting Sales with presentations to customers if requested. Identify and capture opportunities to protect Labcorp's intellectual property. Ongoing project coordination including global functions. Communicate with Technical Manager, VP Medical Affairs, & Project Manager to resolve issues not addressed proactively during project development. Modify customized documents as needed. Communicate with Data Managers to assist with resolving data transmission issues; perform data revisions as needed. Define unique supplies and order supplies unique to the project. Serve as global protocol/project laboratory expert/resource. Coordinate with IT&S on new project start-ups, new instrumentation start-ups, or instrumentation interface as needed. Interact with TELG regarding testing selection of test codes (including use or need of new test codes), reflexes, calculations, administrative questions (AD), procedures, and Antrim or Zavacor issues. Serve as a technical reference to facilitate project testing and QC requirements, analyzing problems and proposing solutions. During initial project start-up, serve as resource to resolve issues with procurement, and communication with Investigator Services. Participate in continuing education program with presentation to departmental staff, laboratory staff, or across the organization as required. Serves as a technical expert in designated areas of responsibility, responding to questions from inside and outside the department. Submit monthly reports to direct supervisor. Attend functional team meetings as needed/requested. Contributes to maintaining a high level of safety awareness. Be an equal responsible party for departmental regulatory compliance. Perform Senior Technologist duties as required. Expand the sphere of influence and/or elevate the level of interaction for the department through service on multidisciplinary committees, projects, and other initiatives as assigned. Share responsibility with management for promoting similarity in processes for our global laboratories in terms of test methods, database structures, and administration of operations. Research scientific literature and write technical letters for sponsors. Participate in conference calls with or in lieu of Manager/Director with Project Managers, sponsors, and other customers. Design, implement, and report special off-line studies from sponsors. Other duties as assigned. Minimum Experience Required: Individual must have 3 or more years of Labcorp Laboratory experience performing clinical laboratory testing or experience in performing clinical laboratory testing judged as equivalent. Individual must have outstanding written and verbal communication skills. Individual is expected to have and maintain professional credentials. #J-18808-Ljbffr