Senior Systems Engineer

14 hours ago


Singapore Synapxe Full time

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Systems Engineer - Wintel (Central Infra Svcs)
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Position Overview
The Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. He/She applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimisation of systems performance. He/She implements systems improvements and instructs other IT staff in the resolution of complex issues. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
He/She is able to quickly and effectively solve issues as they arise. He/She is able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team. He communicates effectively and displays high level of service standards.
Role & Responsibilities
Execute Systems Administration Service Levels
Monitor systems performance and usage, including response times
Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
Determine the systems’ short- and long-term requirements
Manage systems report production
Advise On System Capabilities
Advise senior leaders on system concepts and functional capabilities
Provide technical advice to the team and clients on installation, setup, configuration of systems
Interpret internal or external business issues and recommend solutions/best practices
Implement plans to make systems available to users in a shared, secure and controlled manner
Develop New Systems
Lead the development of new systems as per the system requirements
Design security and integrity controls
Conduct new systems testing and implementation
Define the system maintenance procedures
Analyse the use of new systems to identify enhancement needs
Lead research initiatives for the development of advanced and automated approaches for system administration
Optimise systems performance
Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
Conduct regular system audits and upgrades
Develop automated processes to define, measure, and report on service quality, stability and capacity
Resolve issues
Oversee the assessment of risks to systems
Identify complex system issues to provide advisory to the stakeholders
Investigate cause of systems issues
Resolve complex issues
Provide escalation support for issues presented by the user
Requirements
Bachelor in Computer Engineering or equivalent
At least 5 - 6 years’ experience in Window server and Citrix
Window and citrix certified
Systematic in approach and familiar with enterprise level trouble shooting.
Strong communications skills with stakeholders and ROs.
Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry.
Able to commit to 24/7 standby and work on site
Apply Now
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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