Salesforce Solution Architects

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Kailasam Vadivelu Toss-EX (IT, Staffing and Immigration Service)
Toss-EX Pte Ltd. Hiring
Role Description
This is a full-time on-site role for a Salesforce Solution Architect, located in Singapore. The Salesforce Consultant will be responsible for Salesforce.com administration, developing Salesforce solutions, providing business analysis, and offering consultation services. Day-to-day tasks include analyzing client requirements, customizing Salesforce applications, troubleshooting and optimizing Salesforce workflows, and collaborating with business stakeholders to ensure the effective use of Salesforce in achieving business goals.

• Collaborate with Delivery Managers, Solution Architects, and clients to devise technology solutions that meet client needs, ensure accurate software usage, and maintainable, standard-compliant solutions.
• Lead project discovery and definition workshops, craft solution scope, development estimates, and document non-functional requirements and designs.
• Work with internal teams (sales/pre-sales, engineering, other services) to help customers maximise the value of their Salesforce Industry products and services.
• Design innovative technical solutions and work directly with customers to meet their business requirements following industry best practices.
• Lead and mentor development and QA teams on projects.
• Oversee application design, development, and support for Salesforce-related projects, demonstrating leadership throughout the software development lifecycle.
• Use UML diagrams, design documentation, and best-practice methodologies to detail the design of Salesforce-related projects from inception to production support.
• Ensure systems meet business expectations, proper testing is implemented, and performance requirements are closely monitored by working with development teams.
• Create and deliver CRMs and workflow solutions using Salesforce/Apex, Flow, Omnistudio, and LWC in a timely and accurate manner.
• Advocate and implement standard process development methodologies to ensure quality delivery of enterprise solutions. Develop POCs or assist customers and partners with complex coding tasks.
• Lead internal initiatives to grow the consulting practice, create reusable assets and contribute to the team’s overall knowledge base and expertise.
• Collaborate with client stakeholders to define non-functional requirements, deliverables, and manage expectations.
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
• Lead technical design sessions, architect and document technical solutions aligned with client business objectives, and identify gaps between current and desired end states.

Qualifications
Salesforce.com Administration and Salesforce.com Development skills
Analytical Skills and Business Analysis skills
Consulting experience and the ability to provide professional advice
Excellent communication and interpersonal skills
Bachelor's degree in Computer Science, Information Systems, or related field
Relevant Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer) are a plus
Experience in the technology consulting industry is an advantage
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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