Field Application Engineer

19 hours ago

Singapore MEDs Technologies Pte Ltd Full time

The FPGA Field Application Engineer (FAE) will work closely with customers to understand their technical requirements, assist in product development, and provide pre- and post-sales technical support for FPGA-based solutions. This role combines engineering expertise with strong customer-facing skills to ensure successful FPGA implementation, troubleshooting, and performance optimization for various applications.
Key Responsibilities:
1. Customer Support & Consultation
- Provide pre-sales and post-sales support to customers, assisting them with FPGA design and integration.
- Analyse customer requirements and work with internal engineering teams to design customized FPGA solutions.
- Assist customers in FPGA-based system design, helping them select appropriate devices and development tools.
- Offer on-site and remote technical support, troubleshooting, and debugging FPGA designs and hardware.
2. Design & Development
- Assist customers in implementing FPGA designs, including writing and optimizing VHDL/Verilog code, implementing IP cores, and integrating FPGA designs into larger systems.
- Help customers with FPGA toolchains such as Xilinx Vivado, Intel Quartus, and other relevant EDA tools.
- Develop reference designs and demo applications to showcase FPGA solutions for specific customer use cases.
3. Training & Documentation
- Conduct technical seminars, workshops, and training sessions to educate customers on FPGA technologies, design flow, and best practices.
- Create and maintain user-friendly technical documentation, application notes, and whitepapers to help customers with their FPGA implementation process.
4. Product Feedback & Market Insights
- Collect and communicate customer feedback on product features, requirements, and issues to the product management and engineering teams.
- Assist in the development of new FPGA products or features based on customer needs and market trends.
- Stay up-to-date with the latest FPGA technology trends, tools, and industry best practices.
5. Collaboration

  • Work closely with sales and marketing teams to provide technical support during the sales process, including product demonstrations and customer presentations.
  • Collaborate with R&D teams to continuously improve FPGA product offerings and solutions.

Education:
Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field.
Experience:
Minimum of 3-5 years of hands-on experience in FPGA design and implementation, with a strong understanding of digital logic and hardware description languages (HDL) such as VHDL or Verilog.
Experience with FPGA development tools such as Xilinx Vivado, Intel Quartus, or similar platforms.
Knowledge of embedded systems, including microcontrollers, processors, and communication protocols (e.g., SPI, I2C, PCIe, Ethernet).
Previous experience in a customer-facing or technical support role is a plus.
Preferred Skills:
Strong knowledge of FPGA architecture, high-speed interfaces, and signal integrity.
Proficiency in debugging and troubleshooting complex hardware and software issues.
Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Ability to travel as needed to support customers.
Familiarity with high-performance computing (HPC) applications or machine learning (ML) acceleration using FPGA.
Experience with embedded software development (C/C++/Linux).
Understanding of industry-specific applications, such as automotive ADAS, 5G, or industrial automation.
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