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store assistant

2 weeks ago

Singapore SM NISHA PTE. LTD. Full time
Store Assistant Duties and Responsibilities

At Sm-Nisha-Pte-Ltd, we are seeking an enthusiastic Store Assistant to join our team. The ideal candidate will have a desire to provide excellent customer service and increase sales.

Main Responsibilities:
  • Assists in achieving store recruitment goals
  • Run Cash Register
  • Drive the achievement of the store's sale targets while also meeting individual sales goals
  • Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
  • Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
  • Facilitate staff trainings and new hire inductions, ensuring the proper follow-up steps are taken
  • Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
  • Identifies performance issues and policy violations according to company policy and partners with the Store Manager
  • Keeping the store fully stocked
  • Maintaining the highest level of visual merchandising and store conditions
  • Delivering exceptional sales services for improved customer satisfaction
  • Interacting with customers and identifying their needs and preferences
  • Operating cash registers and point-of-sale machines
  • Receiving and verifying the quality and quantity of new shipments
  • Enforcing in-store security and health and safety procedures and regulations
Requirements:
  • High school diploma or GED is preferred
  • Proven retail sales experience
  • The ability to stand for extended periods
  • The ability to use labeling and pricing equipment as well as Point of Sale (POS) software
  • The ability to work in a fast-paced environment
  • Strong organizational skills
  • Effective communication skills
  • Exceptional customer service skills
  • Detail-oriented
  • Previous specialty retail management experience, preferably in the outdoor industry
  • Retail background preferred - previous management experience
  • The ability to work under pressure
  • Availability to work within opening hours (e.g. evenings, holidays, weekends)