
Technical Consultant
1 week ago
Job Description:
Provide technical consultancy and support to internal sales teams, partners, and customers for networking solutions.
Engage in presales activities including requirements gathering, solution design, implementation planning, testing, and deployment.
Act as an on-site subject matter expert, addressing and resolving customers' technical requirements effectively.
Handle technical operations such as incident response, issue escalation, and routine maintenance with a high level of professionalism.
Ensure timely delivery of quality outcomes during both on-site engagements and post-deployment phases, in alignment with project scope and objectives.
Requirements:
Diploma or Degree in Information Technology, Computer Engineering, or related fields; relevant IT certifications are an advantage.
Fresh Graduate are welcome too
CCNA or equivalent certification is preferred.
Minimum of 2 years’ experience as a Network Engineer or in a similar role.
Troubleshooting skills in resolving network-related incidents.
Hands-on with switching, routing, and wireless LAN (WLAN) technologies.
Excellent interpersonal, communication, and presentation skills
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