Branch Executive

2 days ago

Singapore HAPPY FISH SWIM SCHOOL PTE. LTD. Full time

Roles & Responsibilities Job Summary As a Branch Associate / Executive, your mission is to create a welcoming environment for infants, toddlers, and their families, while supporting coaches and driving branch growth. You will blend five-star customer service with smooth daily operations, data-driven class optimisation, and goal-oriented sales to ensure every family enjoys an exceptional Happy Fish experience. Work Schedule 5 days work week (43.75 hours) (Both Weekend Required to Work, Unfixed off and rest day on weekday) Weekday - 11am to 9pm / 10:30am to 8:30pm / 10 am to 8pm / 9 am to 7pm Weekend - 8am to 6pm / 8:30 to 6:30pm Job Responsibilties Front-of-House Service Extend the signature Happy Fish Greeting to all walk-in and trial class pre-booking families, ensuring a warm and professional welcome. Address enquiries accurately and efficiently, resolving routine issues at first contact. Capture guest feedback and escalate service observations to the Branch Manager for continuous improvement. Infant & Toddler Care Provide supervised, short-term care for infants and toddlers while parents wash up post-lesson. Engage with young children through safe, age-appropriate play that reinforces a positive swim-centre experience. Sales & Revenue Generation Convert enquiries, trials, and leads into confirmed class enrolments. Proactively secure package renewals prior to expiry and recommend relevant retail add-ons (e.g., swim gear). Maintain accurate lead data in the CRM, prepare quotations, and conduct timely follow-ups via WhatsApp or email. Consistently meet or exceed monthly sales targets to qualify for tiered incentive payouts. Coach Partnership & Class Optimisation Serve as the primary liaison between parents and coaches regarding student progress and level advancement. Analyse weekly utilisation reports and recommend class merges or transfers to maximise average headcount. Coordinate make-up lessons and communicate schedule adjustments promptly to all stakeholders. Scheduling & Administrative Control Maintain up-to-date class rosters and coach assignments with zero tolerance for discrepancies. Issue timely reminders to parents and coaches on lesson start dates, make-up sessions, and

  • Branch Manager

    2 weeks ago

    Singapore BTI EXECUTIVE SEARCH PTE. LTD. Full time

    **Key Responsibilities for Branch Manager: - Management of branch sales, service, and staff and operation management - Execute planning and budgeting to achieve annual branch goals - Monitor performance to meet branch metrics and enhance customer satisfaction - Oversee branch controls, compliance, and risk management - Identify training needs and develop...

  • Branch Manager

    1 week ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Job Summary: The Branch Manager is responsible for leading the branch to achieve financial and strategic objectives. This includes driving revenue growth, enhancing operational efficiency, delivering excellent client experiences, expanding the affluent customer base, and developing a team of capable financial advisors. The Branch Manager will play a critical...

  • RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD.

    3 days ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & Responsibilities Job Summary: The Branch Manager is responsible for leading the branch to achieve financial and strategic objectives. This includes driving revenue growth, enhancing operational efficiency, delivering excellent client experiences, expanding the affluent customer base, and developing a team of capable financial advisors. The Branch...

  • Branch Operations Executive

    5 days ago

    Singapore RHB Singapore Full time

    Description Overview Branch Operations Executive role at RHB Singapore. This section reflects the role focus on supporting branch operations and delivering customer service in a banking environment. Responsibilities Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning. Verify customer's...

  • Branch Operations Executive

    5 days ago

    Singapore RHB Singapore Full time

    Description Overview Branch Operations Executive role at RHB Singapore. This section reflects the role focus on supporting branch operations and delivering customer service in a banking environment. Responsibilities Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning. Verify...

  • Branch Banking Executive

    1 week ago

    Singapore BEARING SEARCH PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** **Our Client** One of the major regional bank in Singapore **The Role** As a Branch Banking Executive, you will be based at one of our island-wide Branches and will provide comprehensive, one-stop financial advisory services to customers through the active promotion and cross-selling of our full range of wealth...

  • Branch Executive Director

    7 hours ago

    Singapore 5G-Starlink Pte. Full time $120,000 - $180,000 per year

    Were looking for people who share our values and exhibit the attributes of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us.Job DescriptionThe Branch Executive Director is a key role within Floridas First Coast YMCA with an opportunity to be innovative and make a difference by expanding the Ys footprint within the community. This role provides an...

  • Branch Executive

    6 hours ago

    Singapore 5G-Starlink Pte. Full time $40,000 - $60,000 per year

    You will play an integral part in achieving branch goals by providing excellent customer service to our customers while attending to their banking needs.Your role entails cash handling, customer service, end-day balancing and all operational matters at branch. Through our structured training program and mentorship, you will be fully equipped with the skills...

  • Branch Customer Acquisition Executive

    1 week ago

    Singapore STH FINANCIAL SERVICES PTE. LTD. Full time $2,100 - $7,100 per year

    Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)Occupation: Customer Acquisition ExecutiveJob DescriptionPromoting services to client based on their needs and requirementSelf-Motivated and independentFollow up with customers regarding their applicationMeeting sales target set by companyAcquiring sales...

  • Branch CEO

    1 week ago

    Singapore KOREAN REINSURANCE COMPANY Full time

    **Job Description**: - Create an environment that promotes great performance and positive morale - Oversee the Branch’s fiscal activity, including budgeting, reporting, and auditing - Reviewing underwriting/pricing/analysis of all the treaties (Property, Engineering, Marine, Casualty, etc.) emanating from the responsible territorial markets as Chief...