Pet Undertaker

Company Profile:
Singapore's First Flameless/Aqua/Water Cremation Provider for Pets. A local provider run by pet lovers, for pets. Based in Singapore. Redefining funeral aftercare, with unique & innovative technology, products, and service offerings. Our approach is to revolutionise the funeral industry and provide a more sustainable option for those seeking aftercare services.
We are the first to provide pet owners in Singapore with an alternative form of cremation for their cherished pet companions after death. Through the process of Aqua Cremation, also known as Aquamation or Water-Cremation we return loved ones back to Mother Nature.
We are looking for a highly motivated individual to join our core founding team. This position offers an excellent opportunity to gain hands-on experience from the ground up in a dynamic and fresh environment. We are not only tackling the taboos of the industry but also serving the community.
You will have countless opportunities to test and develop your skills across different areas of the business, gaining exposure to a range of functions and skills, while having the freedom to test new ideas in a company that is looking to introduce innovative solutions and revolutionise the industry.
Moreover, you will have the chance to make a meaningful impact on the future of Singapore, particularly in areas related to giving back, sustainability, and pets. Your work will contribute to important initiatives that aim to make a positive change in the community and the environment.
Job Highlights:
Fast career development opportunities for an emerging startup.
Open, friendly, fresh and dynamic work environment
Attractive salary that is commensurate with transferable experience and skills from all industries (hotel, etc.)
Overtime incentives
Incentives per case handled
Pay increment review based on performance yearly
Opportunities to partake in pro-bono activities to spread awareness about mental wellness and care for animals in need.
The Operations Executive will:
Handle all day-to-day operations of services.
Core Duties:
cleaning and preperation of pets for funeral service
providing meaningful send-offs to the deceased
assisting families for request taking (imprinting of paws etc.)
packing of ashes into urns
Maintain cleanliness, sanitisation and hygiene of facility
Other Duties:
Identify and assess customers' needs to achieve satisfaction standards
Provide all accurate, valid and complete information from handling/movement of deceased pets or clients
Updating day to day ops / log of pets in facility
Working within all code of conduct, policies, procedures and rules on the conduct expected from governing authorities or developed by the company
Follow all communication procedures, guidelines and policies
Maintain positive attitude and calmly respond to clients/partners
Maintain positive representation of company
Day to day of all operational needs, from sanitising vehicles/laboratory/errands to day to day essentials
Provide meaningful send-offs to the decedent on the final day and respect for both animals and clients
Assist in all adhoc company work preparations, facility/funeral set-up, liaison with vendors/clients/authorities and logistics required from the customer journey beginning to end (bone/ashes return to client)
Oblige to the best of ability to accommodate specific requests by clients
Provision of Company Vehicle (subject to year of service)
Attractive and Flexible Part Time Arrangements (3 / 4 day work week) allowing candidates to juggle family and other jobs (Private Hire Drivers) with Fuel Allowance
Requirements:
Meticulous with attention to detail
Basic Computer skills
Share our passion for giving back to the community and promoting environmental sustainability
Able to do work when required, with shift work, public holiday, & OT due to the nature of the industry with compensated off days/leaves.
And of course, being an animal/pet lover is essential
Driver's License 3/3A
Open to all levels of experience
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