GMP Group HQ | Supply Chain Specialist

13 hours ago


Singapore GMP Group HQ Full time

Job Description
Freight operations support (90% air freight, 9% trucking, 1% ocean freight)
Work with 3PL warehouse, freight providers and/or relevant stakeholders to resolve shipment issues
Eg: documentation, cargo damage, discrepancies, etc
Respond promptly to stakeholders for shipment queries, issues, etc
Service recovery
Containment of escalations and conflict resolution
Investigation
Manage performance of 3PL transportation team and freight providers
Ensure agreed service standards and KPIs met
Enhancement requests (operations and systems)
Job Requirements
Min 3 years work experience in similar capacity
Air freight operations support experience
Able to support on weekends during peak periods for urgent shipments
Remote support is possible
Able to respond professionally in emails, meetings, calls, etc
Knowledge of customs permit and FTZ requirements
Working experience in a logistics firm handling air freight or managing semi-con customer accounts
Knowledge of SAP system
Able to start work within short notice
Comfortable to attend meetings with 3PL warehouse, freight providers and global stakeholders
Willing to travel to ALPS if needed for warehouse visit and on quarter end days
Independent, responsible, resourceful and fast learner with a sense of urgency
Other Information
Working hours:
8:30am-5:30pm Mon-Fri
Working location:
Changi Business Park, with partial work from home option
Contract Duration:
1 Year, potential contract conversion to permanent.
Completion Bonus.
Only shortlisted candidates will be notified.
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