Educator | Part-Time | Singapore Takashimaya

Overview lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well, with a focus on an equitable, inclusive and growth‐focused environment for our people. Job Summary The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class guest service in our retail stores. They engage and connect with guests, share top-quality product education, and speak authentically about our community and culture. Core Responsibilities Of The Job Guest (i.e., Customer) Experience Interact with guests to ensure a great guest experience in a manner that values guests’ time. Assess guests’ needs to provide customized, effective purchase and return solutions and support. Provide technical product education by articulating the value and benefit of the product. Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards. Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs. Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests. Inform guests of local community programs and plan/execute local, regional, and area driven community projects and initiatives (e.g., local run club, international day of yoga). Working With Others Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations. Operations Perform product presentation tasks (e.g., restock, replace items, or relocate items) according to company standards. Use in-store technology to support store operations and provide positive guest experiences. Perform cleaning tasks as needed throughout the shift to maintain a luxury environment. Understand and adhere to people safety policies and procedures to maintain a safe work environment. Work in accordance with applicable policies, procedures, and laws or regulations. What We Look For Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity/Honesty: Behaves in an honest, fair, and ethical manner Guest Experience: Enjoys working with, understanding, and helping guests Personal Responsibility: Accepts responsibility/accountability for actions; is dependable Self-Awareness: Is aware of how words or actions may be perceived by or affect others Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging Job Requirements Eligibility Legally eligible to work in the jurisdiction of the store to which you are assigned. Availability Willing to work a flexible schedule. Other Willingness Requirements Willing to move through a store for most of a shift to help guests and accomplish work Willing to work as part of a team and complete some work independently Job Assets (Nice to Have)Education: High School or Secondary School diploma equivalent or above. Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Reasonable accommodations to perform the essential duties of the job are welcome to discuss with the Manager or People & Culture team when arranging the interview. Beyond The Paycheck (Benefits & Perks)Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Availability of these benefits may be subject to location and employment type and may have eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. #J-18808-Ljbffr