Beauty & Wellness Centre Manager

6 days ago

Singapore M2M HAPPY LIFE PRIVATE LIMITED Full time
Job Responsibilities
  • Develop work plans, assign clear responsibilities, and support staff in achieving targets while enhancing their technical and sales skills.
  • Analyse customer needs, set clear service goals and standards, and lead by example.
  • Regularly monitor customer acquisition progress and market competition trends, conduct analysis, and formulate effective strategies.
  • Implement a fair, reasonable, and effective system of rewards and penalties that fosters teamwork and maintains good discipline among staff.
  • Supervise daily operations to ensure smooth and efficient functioning of all departments.
  • Conduct regular staff training sessions to enhance service quality and improve communication skills.
  • Lead the team to achieve monthly sales targets.

Job Requirements
  • Presentable appearance, professional demeanour, with both authority and approachability.
  • Proven experience in managing beauty/wellness operations.
  • Responsible, dedicated, and committed to excellence.
  • Strong professional skills with knowledge of beauty industry operations and business models.
  • Prior beauty salon/spa management experience preferred.
  • Ability to communicate effectively in Mandarin is required, as the role involves serving Mandarin-speaking customers and staff.
  • Open to Singapore Citizens and Permanent Residents.
  • Female candidates only, as this role involves supervising and working closely with female therapists in a female-focused spa environment, where gender is a genuine occupational requirement to ensure client comfort and cultural sensitivity.

Qualifications
  • At least 2 years of store/centre management experience with solid professional knowledge.
  • Strong professional ethics, with experience in promotions and staff training.
  • Team-oriented, with strong communication, interpersonal, and stress-management skills.
  • Honest, responsible, empathetic, and highly effective in execution.

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