Warehouse & Systems Support Specialist - KLA-TENCOR (SINGAPORE) PTE. LTD.
3 days ago
Roles & Responsibilities Position Summary: The Warehouse & Systems Support Specialist plays a critical role in supporting the digital infrastructure and IT systems within a manufacturing logistics environment. This position ensures the seamless operation of warehouse technologies, supports the transition to SAP S/4HANA, and drives continuous improvement through the implementation of digital solutions. The role requires close collaboration with cross-functional teams to enhance operational efficiency, accuracy, and productivity. Key Responsibilities: 1. SAP S/4HANA Implementation & Support Collaborate with IT, Technology Solutions Team, and Operations teams to support the migration from SAP R/3 to S/4HANA. Assist in the testing, validation, and troubleshooting of SAP WM/EWM modules. Provide training and support to warehouse personnel on new SAP functionalities and workflows. Document SAP-related processes and maintain user support materials. 2. IT Infrastructure & Hardware Management Maintain and troubleshoot warehouse IT hardware, including barcode scanners, printers, handheld terminals, tablets, and Wi-Fi networks. Coordinate with external vendors for hardware maintenance, upgrades, and replacements. Monitor and ensure high availability and reliability of all warehouse IT systems. 3. Warehouse Process Optimization Analyze existing warehouse workflows to identify opportunities for digital enhancement. Implement and support automation tools such as RFID, voice picking systems, and mobile applications. Facilitate integration of third-party logistics systems or Warehouse Management Systems (WMS) with SAP and other enterprise platforms. 4. Data Management & Reporting Develop and maintain dashboards and performance reports using tools such as Power BI or SAP Analytics Cloud. Ensure data accuracy, consistency, and integrity across all warehouse systems. 5. System Security & Compliance Enforce IT security protocols and best practices within the warehouse environment. Ensure compliance with internal audit standards and data protection regulations. 6. Training & Documentation Create and maintain user manuals, standard operating procedures (SOPs), and training materials. Conduct regular training sessions for warehouse staff on digital tools and IT systems. Job Requirements: Proficient in SAP WM/EWM and S/4HANA modules. Hands-on experience with warehouse technologies such as RFID, barcode systems, and automation tools. Strong understanding of IT infrastructure, hardware troubleshooting, and system integration. Analytical mindset with a focus on process improvement and operational efficiency. Excellent communication skills with the ability to train and support end-users effectively. Diploma or Degree in Information Technology, Logistics, Supply Chain Management, or a related field. Prior experience in a manufacturing or logistics environment. Tell employers what skills you have Excellent Communication SkillsTroubleshootingWarehouse ManagementHardwareData ManagementSystem IntegrationAutomation ToolsInformation TechnologySAPApplication SupportMobile ApplicationsProcess Optimization
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