Digital business analyst

3 days ago


Singapore Argyll Scott Full time

12 Months contract to start with, extendable based on the individual's performance
Be a part of the regional team and work on the latest long term regional digital project
Monthly Salary Budget: SGD 7000-7500
Purpose:
The Business Analyst, Digital role involves delivering innovative digital solutions to improve online customer experiences and self-service options.
You will analyze business challenges, industry trends, and customer needs, transforming these into actionable requirements. Working closely with cross-functional teams, you will ensure seamless implementation of digital solutions and drive adoption with partners and customers.
Main Responsibilities
Manage the scope and requirements for digital projects and platform rollouts for partners in the APAC region.
Collaborate with business analysts to prioritize requirements for product launches.
Manage relationships with technology partners.
Lead workshops to finalize requirements.
Work with design teams to define customer journeys across standalone and embedded propositions.
Analyze business pain points and translate them into clear, actionable specifications.
Collaborate with product/platform owners to align requirements with the product roadmap.
Document business requirements (e.g., BRD, FSD) and prioritize based on business needs.
Facilitate communication of business requirements to technical teams, ensuring timely and high-quality delivery.
Ensure compliance with technical solutions, architecture, and risk management throughout the product lifecycle.
Assist in project delivery and manage multiple projects simultaneously.
Qualifications
At least 6 years of experience as a Business Analyst.
Knowledge of e-commerce, customer lifecycle, digital sales, and insurance products.
Business Analysis and Agile certifications.
Familiarity with tools like Jira, Confluence, MS Projects, and MS Office.
Strong analytical skills with the ability to communicate complex issues to diverse stakeholders.
Ability to work in a fast-paced environment, managing multiple projects with tight deadlines.
Strong organizational, communication, and stakeholder management skills.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Financial Services and Insurance
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