Junior Operations Support Engineer
4 hours ago
singapore
TALENT FIRST PTE. LTD.
Full-time
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Job Responsibilities:
- Support telecommunication software project delivery, system configuration, testing and integration.
- Provide Level 2 and Level 3 (L2/L3) technical support, troubleshooting and issue resolution.
- Perform system configuration, maintenance and upgrades to support business operations.
- Prepare test cases and conduct system testing across project phases.
- Coordinate with project teams, external partners and vendors on system integration and technical issues.
- Investigate technical problems and provide timely solutions to customers.
- Support other project-related tasks as assigned.
Job Requirements:
- Knowledge of at least one of the following: MySQL, PL/SQL, Linux, Python or Shell Scripting.
- Strong analytical, troubleshooting and problem-solving skills.
- Good communication skills with a customer-oriented mindset.
- Ability to work independently and collaboratively in a team.
- Experience in telecommunication BSS projects will be advantageous.