Junior Operations Support Engineer

4 hours ago

singapore TALENT FIRST PTE. LTD. Full-time

Job Responsibilities:

  • Support telecommunication software project delivery, system configuration, testing and integration.
  • Provide Level 2 and Level 3 (L2/L3) technical support, troubleshooting and issue resolution.
  • Perform system configuration, maintenance and upgrades to support business operations.
  • Prepare test cases and conduct system testing across project phases.
  • Coordinate with project teams, external partners and vendors on system integration and technical issues.
  • Investigate technical problems and provide timely solutions to customers.
  • Support other project-related tasks as assigned.

Job Requirements:

  • Knowledge of at least one of the following: MySQL, PL/SQL, Linux, Python or Shell Scripting.
  • Strong analytical, troubleshooting and problem-solving skills.
  • Good communication skills with a customer-oriented mindset.
  • Ability to work independently and collaboratively in a team.
  • Experience in telecommunication BSS projects will be advantageous.