Executive, SSI, Programme and Learning Services National Council of Social Service | Administra[...]
5 days ago
What the role is: Provide full range of administrative support and customer service to learners and organisations for courses under assigned portfolio(s). Provide good customer experience to learners and all other stakeholders by adhering to the service standard guidelines. Implement learning activities for the social service sector while adhering to the guidelines related to management of Continuing Education Training centre (CET). What you will be working on: Provide customer service, course administration and logistics support for courses, assessments, events, etc. Attend to phone calls, email and walk-in enquiries Ensure good overall customer experience, and perform reception duty as and when needed Handle and process course enrolment application from learners and organisations Assist with admissions, process and screen applications Assist with room bookings Work with Programme Managers to ensure smooth conduct of the courses assigned Prepare and submit reports such as income and expenditure statements, course performance reports, funding reports, space utilisation, etc. Follow-up on invoices, outstanding payments, refunds, appeals/waivers, etc. Provide necessary learners' support to ensure smooth operation of the day to day classes for the programmes assigned Adhere to the CET operational and Continuous Improvement Review (CIR)Audit and Minimum Service Standard Audit requirements, Submit enhanced Subsidy Grant Claims for learners on the SSG Training Partners Gateway (TPG) portal Other duties as assigned What we are looking for: Personal Competencies: Customer-centric Able to multi-task Problem-solving skills Proactive, self-driven Organised and systematic Detail-oriented, meticulous Skills & Knowledge: Effective communication and interpersonal skills Proficient in Microsoft Office applications such as Word and Excel Good writing skills Experience: At least 1 year of working experience in training administration. Preferred: Relevant experience in CET Centre. About National Council of Social Service NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit #J-18808-Ljbffr
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Singapore Singpass Full timeWhat the role is: Provide full range of administrative support and customer service to learners and organisations for courses under assigned portfolio(s). Provide good customer experience to learners and all other stakeholders by adhering to the service standard guidelines. Implement learning activities for the social service sector while adhering to the...
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Singapore NCS National Council of Social Service Full time $40,000 - $60,000 per year[What the role is]Implement learning activities for the social service sector while adhering to the guidelines related to management of Continuing Education Training centre (CET)Provide full range of administrative support and customer service to learners and organisations to build relevant capability and capacity in the social service sector[What you will...
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Lead Executive, SSI, Programme
6 days ago
Singapore Tech Full timeWhat the role is The Lead Executive is responsible for supporting the transition from SSI's legacy system to a new integrated Learning and Training Management System (iLTMS) to enhance the delivery of learning experience for learners. He/she will support the coordination of system-related meetings, training sessions, and User Acceptance tests with internal...
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Manager, Learning
21 hours ago
Singapore National Council of Social Service Full timeWhat the role is: Data analysis of TNA findings to identify learning needs and performance gaps of the social service sector Design and development of full spectrum of learning intervention to meet needs of sector professionals Collaborate with key stakeholders to achieve learning intervention development for the sector Manage project deliverables through...
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Assistant Manager, Learning and Professional
2 weeks ago
Singapore National Council of Social Service Full time**What the role is** - The Assistant Manager, Learning and Professional Development (LPD), supports the development of relevant learning programmes for the social service sector in a responsive manner. This will be reflected in speed to develop, market & implement learning provisions, and high take-up of SSI products. You will serve as the LPD representative...
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Singapore Monetary Authority of Singapore Full timeWhat the role is: Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently. What you will be working on: Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Singapore National Library Board Full timeWhat the role is: Lead the team to enable delivery of quality and effective services by service providers to achieve better outcomes for persons who use social services. This involves working with various stakeholders to understand and map the subsector landscape, identify gaps, co‐develop solutions, monitor and evaluate the effectiveness of programmes and...
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Singapore Monetary Authority of Singapore Full timeWhat the role is Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently. What you will be working on Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Singapore Monetary Authority of Singapore Full timeWhat the role is Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently. What you will be working on Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to...
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Singapore National Library Board Full timeWhat the role is: Develop strategies for NCSS to enhance service delivery in Singapore's social service sector. Through stakeholder engagement and use of data, successful candidates will influence critical decisions, shape organizational and sector strategy, and be exposed to national-level policy considerations. What you will be working on: Policy Alignment...
