Student Services Officer | Academy Assessments and Progressions | Up to 3.5k | 5 Days | Haw Par Villa
2 days ago
Working Time: Monday to Friday, 8.30am - 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $3500
The Student and Academic Services Officer (Assessments and Progressions) provides essential administrative support for assessment processes, students' results and appeal management, and academic progression. This role ensures compliance with academic and assessment policies, coordinates examinations, manages student results and appeal records, and supports academic staff and Unit Coordinators in their duties, especially in managing the marking and moderation process.
Key Responsibilities
- Assessments and Progressions: Maintain up-to-date knowledge of examination systems, policies, and procedures. Oversee the organisation, scheduling, and security of assessments and exams, ensuring appropriate provisions for students with special requirements. Create progressive assessment schedules and coordinate invigilators and exam logistics.
- Student Management: Advise students on course requirements and academic and assessment matters, and manage requests for paper reviews, deferred assessments, and extensions. Handle cases of appeals, and academic misconduct and provide support to students at risk by referring them to appropriate academic resources.
- Marking and Moderation: Organise and monitor the marking process, ensuring timely distribution of feedback and results release to students. Manage assessment moderation in accordance with partner policies and coordinate the release of results within deadlines.
- University Procedures: Ensure student academic progress complies with regulations. Assist in preparing and attending Board of Examiners meetings and produce necessary reports.
- Other Duties: Perform ad-hoc tasks assigned by the Senior Manager (Academic), contributing to the overall functioning of the Office of Pro Vice-Chancellor.
- Degree/ Diploma in Business Administration / relevant discipline
- Proficiency in Microsoft Office and preferably with experience in student information systems or customer relationship management tools.
- On Job Training provided
Ong Boon Kiet (Travys) | R
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