Technical sales manager

2 weeks ago


Singapore Novo Rs Full time

Responsibilities: Responsible for selling technical solutions and services to ship owners and managers in Singapore and the broader APAC region, as required. Develop customer-specific value propositions and clearly communicate the benefits of the technical services and solutions offered. Design and sell customer-focused technical solutions by engaging with both existing and potential clients. Ensure post-sales customer satisfaction, manage client relationships, and assist with collections when needed. Respond promptly to customer needs by coordinating with relevant teams and serve as a dedicated point of contact for all customer inquiries. Track and document monthly sales progress. Analyze competitors and present strategies for market expansion. Act as a customer advocate within the organization, managing customer relationships. Explore adjacent industries to identify potential opportunities based on objective data. Stay informed on emerging industry legislation and regulations, identifying gaps that can be leveraged for growth. Research and respond to open Request for Proposals (RFPs) and manage the end-to-end bidding process to secure business opportunities. Survey the market to identify struggling clients and offer tailored, value-driven solutions. Determine the best value for customers based on their specific needs and preferences. Facilitate a smooth transition of new customers to the account management team. Additional responsibilities may be added or adjusted depending on organizational needs, subject to mutual agreement. Implement and manage CRM and other business development tools, collaborating with internal experts to sell and deliver competitive solutions. Maintain high standards of communication, both verbal and written, and exhibit excellent presentation skills. Qualifications: A minimum of three to five years experience in the maritime industry. Strong written and verbal communication skills, essential for market engagement and strategic business planning. Excellent negotiation, influencing, and interpersonal skills. Experience using client relationship management systems. Strong organizational skills, with excellent attention to details, to anticipate and mitigate potential challenges. Ability to develop effective working relationships at all levels within an organization, with high levels of impact and influence. Capable of working both independently and as part of a team. Flexibility to adapt to a constantly evolving work environment. Proficient in project management and Microsoft Office (Power Point, Excel, and Word). Fluency in both English and Chinese is essential. #J-18808-Ljbffr



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