Relationship Management Executive

24 hours ago

Singapore ZENO EXHIBITION PTE. LTD. Full time

About the Company Zeno Exhibition Pte Ltd specializes in creating impactful exhibitions and trade shows, offering end-to-end solutions for entire events and individual exhibitors. We are a dynamic team passionate about delivering innovative strategies that elevate brands and drive business success. About the Role We're looking for a motivated Relationship Management Executive to manage inbound leads, convert them into satisfied clients, and nurture long-term partnerships. You'll work with qualified, marketing-generated leads, focusing on conversion, client satisfaction, and revenue growth through strong relationship building. For more information please visit us at zenoexhibition.com Interested applicants can also send us your resume to Applicants applying for this role may also be considered for the Sales Executive position. Key Responsibilities Lead Handling & Conversion: Engage promptly with inbound leads via calls, emails, and messaging platforms; understand client requirements and recommend tailored design & build solutions; manage the entire lead-to-client conversion process smoothly and efficiently. Client Relationship Management: Serve as the main point of contact for new and existing clients; build and maintain strong, lasting client relationships; ensure high levels of customer satisfaction and project success. Upselling & Cross-Selling: Identify opportunities to upsell or cross-sell additional services; collaborate with marketing, design, and project teams to maximize client value. Reporting & CRM Management: Maintain accurate and up-to-date client information in the CRM system; track and report on leads, conversions, and engagement metrics; provide regular performance and KPI updates; report to Sales Director on the monthly data. Requirements Diploma or higher qualification in any discipline Minimum 2 years of B2B sales or

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