Sales and Marketing Executive
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1. Key Responsibilities
1.1 Sales Support & Technical Presentations
- Conduct technical sales presentations.
- Support sales activities before and after closing deals.
- Prepare quotations and follow up with customers.
- Understand customer technical requirements to tailor appropriate product and solution recommendations.
1.2 Telemarketing & Lead Generation
- Conduct outbound telemarketing calls to generate and qualify sales leads.
- Follow up on inbound enquiries and convert leads into sales opportunities.
1.3 Customer Relationship Management
- Build strong, long-term relationships with customers.
- Serve as a key point of contact for customer enquiries and after-sales support.
- Identify upselling and cross-selling opportunities within existing accounts.
1.4 Marketing & Event Support
- Manage and support marketing and event activities.
- Design creative sales and marketing materials.
- Coordinate with external vendors, printers, and agencies for marketing materials and event logistics.
- Support digital marketing efforts, including social media and website content where required.
1.5 Reporting & Performance
- Prepare weekly and monthly sales reports and forecasts.
- Work towards sales targets and KPIs.
- Monitor market trends, competitor activity, and customer feedback to inform sales and marketing strategy.
1.6 Additional Responsibilities
- Support new product or service launches with relevant sales and marketing materials.
- Handle ad-hoc sales and marketing duties as required.
- Perform any other duties as assigned by the Senior Business Development Manager (SBDM) or management.
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