Technical Support Engineer

5 days ago

Singapore Marina Bay Sands Full time

Technical Support Engineer - Supply Chain (AMR)Join to apply for the Technical Support Engineer - Supply Chain (AMR)role at Marina Bay Sands Job Responsibilities Lead and manage the end-to-end operations of Autonomous Mobility Robots (AMR), ensuring optimal performance, uptime, and service delivery. Oversee technical support, diagnostics, and troubleshooting, ensuring timely resolution of issues and minimal disruption to operations. Plan and coordinate robot routes, usage schedules, and operational workflows in collaboration with user departments. Ensure technical issues are identified, logged, and resolved in a timely manner. Perform regular maintenance, system diagnostics, and software updates. Serve as the primary liaison with robot vendors and internal IT teams for escalated technical issues, system upgrades, and integration efforts. Train operational staff on troubleshooting, AMR handling and support. Maintain accurate logs of technical incidents and resolutions. Monitor and enforce adherence to safety protocols and operational standards across all AMR activities. Recommend improvements to enhance robot performance, uptime and user experience. Manage and implement business objectives into day-to-day operations. Establish and continuously improve SOP/policies to optimize business processes beyond facilitating smooth daily operations. Job Requirements Education & Certification Diploma or Degree in Engineering, Mechatronics, Robotics, Information Technology, or related field. Experience At least 5-8 years of experience in operations or technical management preferably in a hospitality, logistics, or robotics environment. Prior experience in robotics, automation systems, training and coaching staff at operational level and technical support is preferred. Other Prerequisites Strong leadership and people management skills, ability to manage cross-functional stakeholders. Excellent communication and interpersonal skills. Ability to articulate technical information to non-technical users and translate business requirements into operational objectives. Team player with a proactive attitude and willingness to learn. Strong problem-solving and analytical skills. Able to work independently and make sound judgement calls when required. Hands‐on approach with the ability to troubleshoot and support autonomous systems. Willing to travel when required. EEO Statement Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Hospitality #J-18808-Ljbffr

  • TECHNICAL SUPPORT ENGINEER

    2 weeks ago

    Singapore PH HYDRAULICS & ENGINEERING PTE. LTD. Full time

    We are looking for a highly skilled and motivated Technical Support Engineer to join our team in the Offshore & Hydraulics Industry . The successful candidate will provide technical expertise and support to our clients and sales teams, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing...

  • TECHNICAL SUPPORT ENGINEER

    7 days ago

    Singapore Ph Hydraulics Full time

    We are looking for a highly skilled and motivated Technical Support Engineer to join our team in the Offshore & Hydraulics Industry . The successful candidate will provide technical expertise and support to our clients and sales teams, ensuring that our clients receive tailored solutions for their offshore and hydraulic needs. This role involves providing...

  • Technical Support Engineer

    4 days ago

    Singapore Sheng Siong Group Full time

    Technical Support Engineer / Senior Technical Support Engineer Provide technical support to end-users, resolving hardware and software issues efficiently. Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement. Maintain, troubleshoot, and support IT equipment such as laptops, desktops, printers, network...

  • Technical Support Engineer

    3 days ago

    Singapore AZBIL SINGAPORE PTE. LTD. Full time

    **Position Overview** The Technical Support Engineer will provide technical expertise and support to internal and external parties, ensuring the smooth operation of systems/software, assisting in project tendering, conducting training sessions, and supporting green mark initiatives. The role requires strong problem-solving skills, technical documentation...

  • Technical Engineer

    1 day ago

    Singapore SINGMAR TECHNICAL PTE. LTD. Full time

    Good understanding of marine machineries. Aleast 7-10 yrs experience as engineer in singapore based ship repair companies. Experience in commercial matters. Preferably holding Class 3 marine Engineer’s certificate. Participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing ship service and...

  • Technical Support Engineer

    2 weeks ago

    Singapore Ireckonu - Hotel Middleware & CDP+ Full time

    Overview Technical Support Engineer at Ireckonu - Hotel Middleware & CDP+Join to apply for the Technical Support Engineer role. You will be the first line of defense in ensuring the smooth operation of our Azure Cloud infrastructure and integrated systems. You'll provide hands-on technical support to our hospitality clients, resolve incoming issues...

  • Technical Support Engineer

    2 days ago

    Singapore Ireckonu - Hotel Middleware & CDP+ Full time

    Technical Support Engineer As a Technical Support Engineer at iReckonu, you will be the first line of defense in ensuring the smooth operation of our Azure Cloud infrastructure and integrated systems. You'll provide hands‐on technical support to our hospitality clients, resolve incoming issues efficiently, and collaborate with internal teams to maintain...

  • Technical Support Engineer

    5 days ago

    Singapore VALLEN SINGAPORE PTE. LTD. Full time

    As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving. What will...

  • Technical Support Engineer

    1 day ago

    Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

    **A. Identification** - **Purpose**:To provide on-site and remote technical support to the sales team, including product demonstrations, installations, training, and repairs, across the designated region. **B. Main Missions** - **Technical Sales Support**:Assist sales representatives in identifying and closing sales opportunities. Conduct product...

  • Engineer (Technical Support)

    2 weeks ago

    Singapore CANATEC PTE. LTD. Full time

    **Key Responsibilities** **Technical Proposal & Tender Management** - Develop and submit comprehensive technical proposals, compliance matrices, datasheets, and tender documentation. - Review project specifications, drawings, and client requirements to ensure solution alignment.Coordinate with project teams and consultants to validate technical submissions...