Technical Assistant

As a Technical Assistant, this role will provide specialist administrative and technical support to underwriting teams for Treaty Reinsurance and other relevant classes of business. You will be responsible for the end-to-end management of underwriting files, data quality, compliance checks, alongside broker and internal stakeholder liaison, ensuring the smooth running of the underwriting process.

The successful candidate should have practical experience supporting Treaty Reinsurance activities, including familiarity with treaty slips, bordereaux, renewals, endorsements, premium and closing processes, and reinsurance terminology.

This role offers potential career progression into Canopius’ Underwriting or Operational functions depending on individual development

Key Responsibilities

Submission logging on behalf of all lines of business, including file creation.

Supporting Canopius Shared Services, India with risk data entry into our policy administration system, assisting with procedural requirements, system support, technical knowledge and query management.

Undertaking risk, endorsement and declaration data entry as required, in an accurate and timely manner.

Taking responsibility for quality control, audit and query resolution on data entry work conducted by Canopius Shared Services, India.

Producing and providing regular and ad-hoc data and reporting to Underwriting teams and Management, including commentary as required

Engaging regularly with Technical Assistants and Underwriting teams to ensure efficient file and query management.

Building and maintaining strong relationships with Underwriting teams through communication and quality of service.

Contributing to the maintenance of procedures, ensuring they remain current for all teams across Underwriting Operations through regular review, update and creation as necessary.

Providing ‘technical’ support for underwriters and other colleagues across the business, as required.

Assisting in the monitoring and completion of exception reports, completing follow up actions as required, within service level agreements.

Working to ensure Key Performance Indicators are met on a monthly basis, through quality, timeliness and service. Proactively providing feedback and resolution to management when they cannot or have not been achieved.

Supporting other members of the team, covering tasks and responsibilities as required, for example, during absence.

Actively contributing to change and transformation initiatives, acting as an SME and assisting IT, Change or other departments as required.

Actively contributing to continuous improvement, providing recommendations and supporting colleagues with improvement activities.

Maintaining excellent communication with team members, the wider management team and internal as well as external stakeholders.

Assisting where necessary in the oversight and monitoring of the handling and agreement of premium messages from Xchanging, assisting with and processing any complex cases as required.

Assisting where necessary in regulatory and market reporting or monitoring.

Undertaking ad hoc tasks in relation to the Underwriting Operations function, as directed by the management team

Skills & Experience

Accuracy and numeracy

Experience in Treaty Reinsurance operations, underwriting support, technical accounting, reinsurance administration or a similar insurance operations role.

Good understanding of Treaty Reinsurance processes, including treaty set-up, renewals, endorsements, bordereaux, declarations, premium processing, closings and related documentation.

A problem-solver, driven to find solutions.

Able to communicate effectively with colleagues and external stakeholders through written and verbal communication

Highly motivated, team player capable of working on own initiative.

Ability to manage time, meet deadlines and prioritise tasks

Willing to work towards Singapore College of insurance exams.

An interest in a career in London Market Insurance

Proficient in Microsoft Applications such as Excel and Outlook.

About Us We offer all employees a comprehensive benefits package that focuses on their whole wellbeing.

Hybrid working

Competitive base salary

Pension contributions

Flexible benefits

Discretionary bonus

Insurances including health (family) cover

Many other benefits to enhance financial, physical, social and psychological health

About Canopius

Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.

At Canopius we foster a distin