Banking Complaints Resolution Specialist

Work Schedule Monday to Friday, 9:00 am – 6:00 pm Key Responsibilities Complaint Management: Receive, investigate, and resolve customer complaints related to banking services, credit cards, servicing issues, and Financial Advisors Act compliance. Act as the main contact for escalated cases, ensuring prompt and effective resolution. Customer Engagement:...

Work Schedule: Monday to Friday, 9:00 am – 6:00 pm Key Responsibilities Complaint Management: Receive, investigate, and resolve customer complaints related to banking services, credit cards, servicing issues, and Financial Advisors Act compliance. Act as the main contact for escalated cases, ensuring prompt and effective resolution. Customer Engagement:...

Trust is the first of a new breed of banks in Singapore - digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank. As a **Complaints Handling Specialist...

**Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

A banking services firm in Singapore is seeking a skilled individual for customer complaint management. The role involves resolving complaints, engaging with customers, and preparing analytical reports. Candidates should have experience in banking or financial services, possess strong communication skills, and be proficient in data analysis. This position...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

A central banking authority in Singapore is seeking a candidate for a contract role focused on consumer engagement. You will handle complaints and feedback about financial institutions, ensuring effective communication and resolutions. A keen interest in financial products and strong analytical skills are essential. This is a one-year contract position that...

**Responsibilities**: Respond and resolve disputes in a timely and fair manner, in accordance with rules and internal procedures Responsible for the acceptance, investigation that includes reviewing of customer’s account activities and listening to recorded calls, and timely resolution of complaints received Explain and/or provide findings and conclusions...

The IC4 Complaints Lead specializing in Consumer/ Regulatory Complaints and/or Quality Check Lead for complaints will play a pivotal role in resolving escalated customer issues from multiple regulators Globally, supporting legal and regulatory processes, and driving improvements across customer experience workflows. Their expertise will help bridge the gap...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...