Senior License Compliance Analyst

3 days ago

Singapore Aspen Technology Full time

Overview

This role is a key contributor to AspenTech’s License Compliance team which focuses on worldwide enforcement and monetization of non-genuine and non-compliant use of AspenTech software. The role will work directly with the global sales team across all vertical markets to generate revenue through engaging with high quality noncompliant accounts to bring compliance issues to a successful resolution. This is a quota-carrying role with responsibility for an assigned territory which requires a self-motivated individual with a track record of over-achievement. A successful candidate will need to think creatively, prioritize, and work in a fast-paced environment.

Responsibilities

  • Perform a broad range of activities to support AspenTech’s License Compliance Program
  • Monitors the assigned sales organization’s compliance with required standards for accurately maintaining CRM data; Accurately forecasts compliance opportunities in CRM
  • Ability to handle high pressure situations and discussions to drive successful resolution to compliance issues. Highly involved in customer negotiations.
  • Critical thinking skills needed to apply AspenTech’s licensing rules to various customers and ability to explain any non-compliant issues
  • Identify compliance issues, based on the terms of the applicable agreement(s), and partner with the Sales Team to identify resolutions for any identified compliance violations
  • Engage with customers and non-customers to participate in AspenTech’s License Compliance Process to develop a pipeline of compliance opportunities: Develop relationships with customers and non-customers, Follow up and resolve non-compliance issues, Grow existing AspenTech footprint within existing accounts that are non-compliant
  • Interpret contractual terms of software licenses and service agreements to assess customer compliance
  • Perform analysis on customer data, create reports of findings, and manage the resolution and closure process
  • Review and monitor policies and procedures to ensure compliance with regulations
  • Support preparation for Quarterly Business Performance review reporting of key business metrics in relation to License Compliance activities and revenue generation
  • Support the efficient distribution of compliance reports and other intelligence essential to the sales organization
  • Train and support global sales organization on AspenTech License Compliance best practices and processes to resolve unbudgeted compliance issues

Qualifications

  • >3 years of experience in an Operations or Software Compliance role, with some experience in Software Asset Management and/or License Compliance
  • Experience with Salesforce (CRM) and strong proficiency in Microsoft Excel, Word, PowerPoint. Knowledge of Software Asset Management Deployment Tools like Microsoft SCCM is preferred, but not a must.
  • Fluency in Mandarin required as position is responsible for supporting business operations in China
  • Experience in completing software license audit engagement and with IP enforcement and/or legal knowledge
  • Organized and adaptable business professional with desire for success
  • Excellent written and oral communication skills are imperative
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