Assistant Manager, Senior Social Worker/Senior Case Manager

7 hours ago

Singapore NTUC Health Co-operative Limited Full time

Overview Join to apply for the Assistant Manager, Senior Social Worker/Senior Case Manager role at NTUC Health Co-operative Limited Are you passionate about making a meaningful difference in the lives of individuals and families facing mental health challenges?We are looking for a dedicated and experienced professional to take on a key leadership role within our Community Mental Health and Family Support team. As a Assistant Manager, Senior Social Worker or Senior Case Manager , you will lead and support a team of committed professionals, oversee the delivery of care and mental health support services, and work closely with community partners to provide holistic, person-centred support. If you\'re purpose-driven, clinically skilled, and thrive in a dynamic, collaborative environment, we invite you to grow your career with usResponsibilities Plan, implement and monitor the care process, referral and follow-up workflow. Provide supervision to the team to provide care and support, in alignment with the overall programme objectives, adhering to the relevant ethical and legal guidelines. Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support. Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers. Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the service manual. In charge of the analysis and review of the collated data, and monitoring of the team\'s progress and performance. Responsible for ensuring that the claims and data submission to AIC is timely and accurate. Ensure programme data and documents are kept and maintained, in accordance to the programme requirement, as well as the prevailing personal data protection and security guidelines. Oversee the training and professional development of the team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model. Other ad-hoc assignments at the discretion of the Department Head. Qualifications Bachelor\'s Degree preferably in Social Work/ Psychology/ Sociology/ Gerontology/ Counselling Minimum 3 years\' experience in community healthcare settings in Singapore Good knowledge of geriatrics and community services Proficiency in Google Suite applications Good communication skills (oral and written)Passion in community services and service oriented Strong judgment and decision-making skills Effective problem-solving abilities Meticulous with record-keeping and attention to detail Possess 1-2 years of experience in administration; Meticulous and independent Seniority level Mid-Senior level Employment type Full-time Job function Health Care Provider Industries Hospitals and Health Care #J-18808-Ljbffr

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