Solutions Engineer

5 days ago

Singapore BitGo Full time

Overview
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit
Based in Japan
Responsibilities
Lead and drive technical and product aspects for pre and post sales activities such as product education, solution architecture, implementation, onboarding, and software delivery.
Continuous client relationship management that includes understanding client’s business requirements, expectations and providing joint technical support with the Technical Support and Customer Success teams. Collaboration and partnership with our Product Management and Engineering Teams contributing to development of new product features.
Serve as the client advocate, providing feedback to the internal team.
Provide clear understanding of client requirements for our Sales Team for and during their sales calls.
Skills & Experience
We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Required
5-10+ years in an enterprise client facing technical role as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical

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