WAITER SUPERVISOR

2 days ago

Singapore Goodman Employment Agency Full time

WAITER Supervisor Remark: Long Working Hour, Non Aircon Environment Responsibilities Maintain F&B environment Ensure mis-en-plus of quality and consistency for service Check Work Stations for operations Ensure food served in accordance to SOPs Manage quality control at store level and execute crisis management plans Interact with and service F&B Customers Deliver service performance and manage customers' expectations Manage productivity performance Responsible for inventories and stock taking activities Facilitate and maintain compliance with all legislative and regulatory requirements Cover duties (both service and kitchen) when required Manage site/outlet and equipment maintenance Maintain Standards and Standard Operating Procedures for store operations Solve problems and make decisions at managerial level Generate reports and present store performance Responsible for income and expenses Follow F&B safety and hygiene policies and procedures Conduct outlet audit to upkeep standards Conduct staff performance assessment process Manage training at store level Handle dispute, grievances and disciplinary matters at store level Administer purchasing and receiving procedures Implement loss/risk prevention Provide information for management decision making Job Requirements Good integrity and personality Candidates with good personal and work hygiene Ability to use equipment / computers / I.T applications Contribute to customer service over various platforms Manage quality procedures Maintain professional competence at managerial level Manage cross function and culturally diverse service environment Apply systems thinking in problem-solving and decision-making Lead team to implement change Manage workplace communication and engagement Contribute to innovation process within own scope of work in the business unit Foster service innovation At least 3 years relevant experience in F&B / Commercial kitchen #J-18808-Ljbffr

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